Question about Maytag Neptune MAH7500A Front Load Washer

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MATAG NEPTUNE WAHER LEAKS FROM FRONT DOOR

MY MATAG NEPTUNE LEAKS FROM THE FRONT DOOR WHEN GOING THROUGH WASH AND SPIN CYCLE. MY MODEL # IS MAH55FLBWW. CAN YOU TELL ME WHAT THE PROBLEM MAY BE?? HELP, I NEED MY WASHING MACHINE. THE SEAL LOOKS FINE ON THE WASHER. WASHER ALSO SEEMS TO BE BALANCED CORRECTLY. I SEE THERE HAVE BEEN OTHER COMPLAINTS OF THIS PROBLEM. CAN YOU TELL ME WHAT THEY DID TO SOLVE THE LEAK PROBLEM?? THANK-YOU FOR YOUR TIME AND HELP. SINCERELY, CONNIE

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Hi there,

base on your problem, and other like what you say they changed the seal gasket of the door to avoid the water from spilling or leaking on the front door.

Hope this initial info helps.

Posted on Jun 04, 2009

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Posted on Jan 02, 2017

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A class suit was filed in the State of Illinois, USA and then later on won against Maytag in 2004 due to the high failure rate of the wax motor used in the door lock mechanism of their Neptune Front Load Washers. The wax motor is used to activate the door lock switch by extending its shaft when a voltage from the machine control is applied across its terminals. Its failure then leads to the breaking down of components in the expensive machine control board. This is the fact that angered the customers which led to the filing of the class suit.

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Customers who purchased the Neptune Front Load Washers in the USA after April 1, 1997 and before August 9, 2004 are Class members and eligible for the repair reimbursement, replacement cost, or purchase certificate depending on the length of service of the machine. Call up Maytag at 1-888-MAYTAG (1-888-629824) for more information.

The models included in the class suit are as follows: MLE2000AYW, MLE2000AWW, MLE2000AZW, MLG2000AWW (Gas Stack Unit), MAH3000AAW, MAH3000AEW, MAH3000AGW, MAH3000AWA, MAH3000AWW, MAH3000BGW, MAH4000AWW, MAH4000BWW, MAH4000AWQ, MAH4000BWQ, MAH5500AWW, MAH5500BWW, MAH5500BWW, MAH5500BWQ, MAH55FLBWW, MAH55FLBWQ, MAH6500AWW, MAH6500AWQ, MAH7500AWW, MAH7500AWQ, MAH7550AAW, MAH7550AGW.

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TO ELLIESHIRK, I SEE YOU POSTED YOUR PROBLEM ON MAR. 19, 2009. I HAVE A MATAG NEPTUNE FRONT LOADER WASH MACHINE MODEL #MAH55FLBWW. I AM HAVING THE SAME PROBLEM WITH MY MACHINE LEAKING WATER OUT THE FRONT DOOR. MY WASH MACHINE SEAL LOOKS FINE. IF YOU HAVE FOUND A SOLUTION TO YOUR WASH MACHINE LEAK PROBLEM, PLEASE LET ME KNOW, OK. YOU MAY EMAIL ME AT: CJA931@FRONTIERNET.NET , MY WASH MACINE IS NOT VERY OLD EITHER 4-5 YEARS IM GUESSING, IT WAS LEFT WITH THE HOUSE I PURCHASED. THANK-YOU FOR YOUR HELP AND TIME. CONNIE

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