Question about Dell Optiplex GX260 Refurbished Intel Desktop PC - Intel Pentium 4 2.40GHz, 512MB DDR, 4

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Can't connect to internet, modem not found

I recently bought a refurbished Dell Optiplex Desktop Pentium which is XP Pro loaded. I set up an account with AOL (dial up). I can't get internet access, I keep getting a message that says "no modem detected" or "no dial tone. The line works for a phone. I have been all over AOL & DELL help pages and have tried everything like checking the connections, checking if the modem is "on". I am wondering if typically when a computer is sold refurbished if it would typically need a disk run to get the modem turned on...and if so, how would i know which disk is needed (they all have so many numbers on them I don't want to get the wrong one and wreck the computer). The computer came with no manual...I'm lost. Any ideas?

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Right click on m computer- properties- hardware-device manager- check and see if you have anything with a yellow ! or ? or if you have anything listed under Modems. sounds liek you need the drivers installed-

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PLX_PNT_P4_GX260&os=WW1&osl=en&catid=&impid=

click the + by communications and download the 3 listed and install on your home pc

Posted on Jun 03, 2009

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