Question about Acer n35 Pocket PC

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Acer 35 product code

I am trying to update the maps on my tomtom btu have been asked for the product code on my acer?

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Re: acer 35 product code

Maybe tomtom asks for the 'device id' instead?

To find the device id go to 'Start/Settings' select the 'System' page, then select the 'About' icon. Select the 'Device ID' and you see it in the 'Device name' field.

Posted on Apr 02, 2008

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My 910 won't pick up a GPS signal - any suggestions please?

Backup the Tomtom to your computer. !!!!!!!!
Format the Tomtom hard disk
Logon to Tomtom home and carry out an update
When it has completely finished updating copy the map directory back onto the root of your Tomtom hard disk.

This action forces the Tomtom home site to completely update the program on your Tomtom to the latest applicable application.
This may involve updating the the bootloader as well as the Navcore software.
The maps will go straight back on ok as they should already have been initialised for that device.

Most new Navcores now incorporate the Quickfix which enables the sattelite signal to lock on quicker.
Regular visits to the Tomtom home website will update the quickfix data which really needs to be done weekly as the data expires.

Pressing the reset button also renders the old Quickfix data useless.

If the above does not work then I suggest that you have a hardware problem which would require a professional repair.

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If memory map card is new ask replacement , it may be faulty

Apr 12, 2008 | PDAs

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G1 pairing problem

tomtom is coming out with software soon to be able to use your g1 as a gps device. theres apps on the market that let you view traffic updates just look up gps on the apps market and find one there. i believe google maps does traffic updates. you should get the docking station for your car it replaces expensive gps devices.

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TT 910 has no maps & h2 change language

Hopefully this will fix your tt910, I followed the instructions below and my tt910 is now working fine.

Please download software from attached links
and save it on you computer desktop / connect tomtom to computer and close "tomtom home when it starts / select and copy all 5 downloaded files / open "my computer" / right click on drive where tomtom is located and paste / select "yes to all" when windows ask if you want replace existing files ,this will refresh software on your device and maps should work . - data.chk - install.bif - - tomtom.ico - ttsystem

Jan 22, 2009 | Tomtom GO 910

1 Answer

Tomtom Support Sucks!

TomTom's have definitely improved over the years. I'd say a lot has to do with the better mapping available. Tele Atlas is making great strides and TomTom supplements their data with Map Share and user corrections. I've seen a huge improvement from my ONE to my Go 930. I'd say take advantage of their offer and get something new with the new maps. Electronics only have so long of a shelf life, might as well capitalize while you can since a 5 year old product is well out of warranty

Nov 17, 2008 | Tomtom GO 910

1 Answer

Took my tom tom apart to fix it now its asking me for product code to activate my maps but i dont have it as i brought it second hand

Your TomTom product code can be found on one of these places:
  • In HOME do one of the following:
    • HOME 1.x: Click Explore from the Options menu, then double-click on the downloadable map
    • HOME 2.x: Click Show contents of my device, then expand Maps and then click More info.
  • on the 'productcode card' in your TomTom box;
  • in your CD jewel case, behind your CD;
  • in your CD box, behind CD 2;
if you dont have anything there it may be possible to contact TomTom directly with the issue of

also found this but dont think it means much other then the below link,

I would suggest contacting TomTom or creating an acct with them to see if more options are available to you to resolve this issue.

Aug 02, 2008 | Tomtom GO 910

1 Answer

I have a tomtom map for which I cannot find a product code. I have my device code however. How do I find the product code?

Diagnosing your problem will be a process. Please, post back w/ your answers and we'll continue to provide you w/ recommendations for what to do next until your problem has been resolved.

Thank you,

Apr 05, 2008 | LG KU990 Viewty

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Satnav on PDA

use i-go nav software works 100% on internal gps

Nov 26, 2007 | HTC TyTN Smartphone

1 Answer

Device code

maybe tomtom asks for the 'device id' instead?

To find the device id go to 'Start/Settings' select the 'System' page, then select the 'About' icon. Select the 'Device ID' and you see it in the 'Device name' field.

Nov 09, 2007 | Acer n35 Pocket PC

1 Answer


There a two things you must do. Update the TT5 software to TT 5.1. uk.cfg/php/enduser/std_adp.php?p_faqid=3361 ... and then you need to buy the complete maps for TT NAVIGATOR 5. They are priced at 199 Euro but with the voucher you get a 70 Euro discount. Then it is just installing the new maps and be on your way.

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