Paper jam while printing on BROTHER MFC-290C all-in-one
I have an MFC-290C that has the same exact problem, when you go to print a document it starts to feed the paper in from the tray but then comes up and says that it has jammed "please open back cover". If you lift the scanner cover and set it back down it will feed that sheet of paper all the way out of the printer (without printing on it), it then picks up another sheet from the tray and partially feeds it into the machine, only to come up with paper jammed message again.
Once in a great while it will actually print like it should but it is getting too aggravating to continue with much longer.
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Re: paper jam while printing on BROTHER MFC-290C...
Turn off the printer.
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Also open the back cover of the printer if this model has one.
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
If you find a piece of jammed paper, remove it by
holding it with both hands and pulling firmly. The goal is to keep the
paper from tearing. If several pieces are jammed together, try pulling
out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do
this step especially if the jam message comes up repeatedly without any
obvious paper jam, there may be a small tear of paper inside.
Ones the printer is free of paper Replace the toner or
ink cartridge and paper trays, close any doors you opened and turn the
printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
see alternative if the problem is still not solved.
a piece of thick paper, for example photo paper and press the resume
button (may be diffrent button on diffrent models) a few times to the
printer picks up the paper and puts it through the machine.
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One of the main causes for paper jams is the presence of dirt, dust, or debris in your toner cartridge. The paper coming into the cartridge would get stuck. So clean your printer regularly. Remove the dust from the printer. Also find out whether any jams occurred in the sensor hole in the upper part of the rotating drum. Do not touch the roller while cleaning. If the oil in your body gets into the roller, the printing media cannot roll over it properly and you can't get rid of the printer problem.Hope this helps you. Thanks Michel
On your printer take a look on the "ink management button"press it then look for cleaning using the arrows up and down then press ok or set or what ever the command the printer will display just try to perform head cleaning.try for several times lets say 4x don't clean too much it might ruin all other color if it has no changes try to bring it to a service center,they can soak it to a chemical solution,the head is clog.
I would always just look for the paper to get out. Some printers lift up to the area where the paper slides througha nd you can pull it out just like that. Then, before printing again... just make sure your paper is lined up just right. You might be able to look in the intake spot for paper and see some of the paper hanging out from there.
Sounds like there is still paper in there, carefully move the carriage assembly to the left and look in with a flashlight, also check the left side with the light. Usually paper gets wrinkled and shoved to one side or the other.