Question about Logitech QuickCam Communicate STX Personal Web Camera

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Normal 0 Go to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone.
Click OK and it should work.
Hope this helps. Bud

Posted on Feb 05, 2009

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Thecamera shows a perfect picture on my computer but there is no picture at the other end. I receive error messages that computer is not recognising the camera and there is no video.

Make sure only one program that uses is the camera is open at a time. For example, you cannot use an instant messaging service and Skype at the same time.

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Error Msg: Problem occure during Hardware installation

Having Nero installed can cause this problem. This is from the Microsoft Knowledge base. There are some other programs that can cause this problem. Search "Lifecam Program" I believe I have tracked the problem down to this. I have not uninstalled Nero yet, But Nero crashes when trying to launch it video utilities. So at this point I am presuming that tere is a conflict.

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Normal 0 Try disconnecting the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Hope this helps. Bud

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Normal 0 Did you install the software with the camera connected to the computer? Disconnect the camera from the USB port and reinstall the software. When the program asks you to connect the camera, do so, and it should work. Hope this is of some help. Bud

Below is info for setting up Audio & Video to chat on line after you install , either Skype or a messenger program.

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Did you install the driver cd. Check its working properly.

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I would uninstall the Logitech software and reinstall the newest.

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Hi .
Had same problem:
uninstall quickcam 5000 v11.50 drivers.
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Logitech QuickCam STX vista compatibility?

when you were installing the software did a taskbar pop up appear and tell you that hardware was found, and then proceeded to install the cam and inform you that the Logitech STX is now installed and ready for use? If not then the cam may need to be tried in another usb port as of yet it has not been recognised by windows. Also if this is being used on a laptop, sometimes there is not enough power amps being sent be the usb port to recognise, again trying a different port may solve that. If all else fails re install the software again, but make sure windows is allowing the cam to work, as sometimes there is an updater programme that works in conjunction with the cam to update drivers etc, this will probably be being dissalowed by either windows or your internet security programme and any part of the software that is being blocked may be stopping your cam also.

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