Question about HP PhotoSmart C4280 Laser Printer

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Printer will not recognize new blk ink cartridge.

After replacing the black ink in my HP c4280 printer, I am getting a message "print catridge missing or not detected" I alson noticed the black cartridge is getting caught in somethingpreventing it from moving to the left. Help!! Cartridge is not recoqnised and printer does not function. HP already replaced my C4270 with the C4280, but I have same problem.

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I think either the printer's scanner(or film as some call it) and/or the carriage is faulty. The signal cable that connects the carriage to the logic board could also be a suspect. Try replacing these items one after another and the culprit will be isolated. Good luck.

Posted on Jun 03, 2009

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Printer will not recognize new blk ink cartridge.


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2) Turn off printer, Remove all cartridges, Gently move the printer head to the RIGHT with short thrusts. It is not necessary to move it completely to the right hand home position just simply away from the obvious jam.
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4) Unplug the printer to allow it to completely re-initialize the internal electronics..... about 10 minutes should be fine.
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6) Power up printer, then re-boot your computer with the activated printer connected, then print a test page. Everything should be fine.

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