Question about HP OfficeJet K80 All-In-One InkJet Printer

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Cannot Scan - Getting an Error

I have a HP Officejet K80 running on XP through Parallel cable and is giving the following error when trying to scan. hp0SC07.exe - Application error. The instruction at "0x77124b84" referenced memory could not be "read" Then another pop-up HP Image Viewer HP Image wiewerhas encountered a problem and needs to close...... I have mananged to scan intemittenly but stopping some of the HP services in task manager but does not work all the time can you help?

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You almost certainly have a virus.. these problems are usually caused by 'rootkit' virus. .these are virus's that your standard virus S/W can't see..

Download 'Unhackme' (google it) and install it.. Unhackme will get the virus BEFORE Windows loads.. it needs to be trained.. so follow the simple instructions as it can't alwyas tell the difference between a legit file and a dud.. it will fix your problem and make your system go faster too!

Posted on Jun 03, 2009

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Posted on Jan 02, 2017

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Remote Procedure call failed when tryingto scan document I am using an Hp Office Jet K80 all in one


this an RPC service error, try reinstalling the driver again or try in another computer, cuz maybe this one are corrupted

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HP Officejet 6110 - Scanning Error. Cannot connect to PC


Uninstall and Reinstall the software

1 On the Windows taskbar, click Start, choose Programs or All Programs
(XP), choose Hewlett-Packard, choose hp officejet 6100 series, then
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2 Follow the directions on the screen.
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4 After the program finishes removing the software, disconnect your
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If this doesnt work then get back to me

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unfortunately you can't scan into word. You have to use the scanners own sofware or scan into any graphics program, save and insert the file.

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Scanner error code


This generally indicates a driver error.
Download and run the Scan Diagnostic utility
  1. Download the HP Scan Diagnostic utility .
  2. When prompted, select Open or Run to start the download and run the installer, and then follow the on-screen instructions.
  3. Try the scan again.
The Scan Diagnostic utility checks the physical connection between the device and the computer and address the issues with the following components of the scanning software:
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  • Yellow DOT4 entries
  • Scan Folder
  • Registry Mismatch
  • HP Digital Imaging Monitor
  • Multiple HP Digital Imaging Monitors
If an error condition is identified with any of these items, a red X ( ) appears next to the item. If there is no error condition, a green check mark ( ) is displayed next to the item. The utility is equipped with a Fix button to correct the error conditions.
Run the Unexpected Internal Error and Communications Failure patch
  1. Download the patch for HP Image zone/photo, imaging unexpected internal error and communications failure.
  2. Double-click the patch to install it on the computer.
  3. Try the scan again.
Try scanning without HP Imaging software
Try to scan with the built-in feature of Windows operating system called Windows Image Acquisition (WIA). To perform a WIA scan, follow these steps.
  1. Make sure the product is turned on.
  2. Click Start , and then click Control Panel .
  3. Click Printers and Other hardware , and then click Scanners and Cameras .
  4. Look for an icon for the product.
    • If there is not an icon for the product, click here to uninstall and reinstall the software .
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Unable to scan using HP Scanjet 3200C in Win XP Pro


Hi Shantala,

HP advises that, on some systems, the scanner hardware may get into an error state that will keep the scanning software from finding the 3200c ScanJet. If your scanner still isn't found after installing this driver and software update, please follow the directions below:
  1. Unplug the power cable from the 3200c ScanJet.
  2. Unplug the parallel cable(s) from the 3200c ScanJet.
  3. Shut down the PC and wait for ten seconds.
  4. Plug in the power cable to the 3200c ScanJet.
  5. Plug in the parallel cable(s) to the 3200c ScanJet.
  6. Power your PC on.
If you still have the problem, uninstall the driver from device manager, and download and run this .exe file version of the driver instead.. and if necessary, repeat the above steps..

ftp://ftp.hp.com/pub/softlib/software4/sj648/sj-1436-3/sj648en.exe

Hope this helps

Chris (ziraffa)

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Reboot the pc after uninstall Printer.
And then insert the CD without plugging the printer. Follow the steps and when prompts for connecting,--Connect the printer-- Its simple
Regards,
Ellin

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