Why the Pelco spectro mini PTZ camera getting stuck(not rotating)

check if the Auto Pan setting is enabeld. if not the joystick on your PTZ Controller might be faulty. open the unit up and check for any dust build up on the joystick area.

Reset the power to the camera and test first.
If it worked before you may have a wiring fault... or if it is new or someone tampered with it, the baud rate settings or protocol setting might have changed.

It support all brand of CCTV.
for PTZ CCTV, It has to have the Pelco protocol so the WJ-HD716 can control the camera.
in that case, the connection will use the RS485.

If the problem is not hardware related than its likely your missing a software update. You can find the software updates on Pelco's website or trouble shoot with fellow techies & tech support at www.pelco.com/community - doubt your still going at it after a year but good information never hurt :)

Hi. Did you call Pelco's customer support? They should be able to talk you through troubleshooting the camera to at least determine if this is a defective camera or not.

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The model number can be found on the back side of the dome drive and it would help to pull it out of the back box any way so you can cycle power to the dome drive....If the Q's do not go away call 1-800-289-9100 24/7 and you will get a live person in tech support and they can issue an RA number for repair....the estimate is free you just have to pay the shipping....Pelco is the best when it comes to warranty's and bending the rules for the customer on them....let me know if this helps and good luck

It is replaceable, as long as no harm has come to the rest of the camera.

pelco cctv ptz doec not moving can you give me a solution?thanks a lot.