Smartparts digital frame XPX8 won't turn on

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Question about SmartParts SPX8 Digital Picture Frame

Smartparts digital frame XPX8 won't turn on

Its two weeks old..I downloaded some pic and music in it. Worked well for one week. I turned it off for few days after that I turned it on again and nothing like there is no power. I tried differend power supply(from identical digital frame..have two same digital frames) and again nothing. Bought it in Circuit City which is out of bussines now. what to do?.. Thank you I like vasen2001 purchased it from circuitcity. Mine lasted only few minutes and the power turned off and has not come back. My email to techsupport@smartpartsproducts.com is bouncing back. Wonder someone can help!

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6ya staff · Answer 1 · 1/2/2017 12:00:00 AM

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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goodluck!

fredsgao · Answer 2 · 6/1/2009 12:00:00 AM

The frame has a light sensor. If it is too dark, the frame turns off the screen. You can change the sensor setting to avoid this problem. Check out the FAQ as following http://smartpartsproducts.com/content/support/faq/news.php?newsid=16

Smartparts digital frame XPX8 won't turn on

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