The Music files become hide for no reason I could see.
My Sansa E250 was working good for over a year, now suddenly started telling me that there is not enough space and I can see my music file, once I connected to my computer I can see the files but they are in light color, I check their properties and the files are in hide mode. I was able to change that and reload the songs, but two days later did the same, what can I do to fix it permanently?
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Re: the Music files become hide for no reason I could...
Open explorer and go to tools, folder options, view, click on don't show hidden files or folders, click on hide ext and hide protect click apply... Format mp3 player and tranfer music back to the sansa
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I ran into the same problem with my Sansa when listening to legally downloaded audio books from the local library. This is what I found:
" Are you sure the player is in MTP(plays for sure) mode when you transfer it? You
can check by going to settings>usb mode on the player itself. I
think it needs to be for you to use library files like that. " (This worked for me)
"are you copy and pasting the files? if so you will need to use WMP to
sync the files. copy and paste might not be transferring the license." (didn't try this -- didn't need to)
it might be a virus attack
brows the player on a computer.
from the folder option, make view options as
show hidden files
uncheck Hide protected operating system files press OK
if u can see all files, then select all files(Ctrl+A). Right click on a selected file, select properties. In the properties dialog box uncheck Hidden, System and press ok
Hope now u can see all the files.
From initial appearances, it would seem that you are running out of disk space with your Sansa e250. Should this have happened, there is a strong possibility that the filing system would also have been corrupted. The best would be to reformat and/or perhaps even to re-install the firmware. This is so as to start fresh/anew.
Incidentally, computerrep, anoother resident expert is with Sansa/Sandisk, you may have better luck with his able assistance. In a similar concern, he has posted this solution.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
The reason you can't see it, is that, for some unknown reason, the music folder is hidden by default. When viewing the Sansa in Windows Explorer you need to enable "view all folders". Click on the TOOLS menu at the top of the window, then folder options, click on the VIEW tab, and choose "Show hidden files and folders". Click APPLY and OK to come out.
You should now see the music folder and be able to drag and drop files to it. Don't forget to go back into Folder Options and hide the hidden folders again when you're finished, as leaving it in this setting can leave critical system files exposed, that could be accidentally deleted.
All this was for Windows XP, but other versions are similar, it was on the VIEW menu in Win 98 if I remember correctly. Hope that helps.
I have had this problem for some time now and finally got through to tech support for Sansa and now have the solution:Worked for both 230 and 240.
Take out the battery in the Sansa player; Put on lock on back side of Sansa player; Connect Sansa to the computer, Once computer recognizes device cancel out of that media program; Go to my computer on desk top; Right click on recognized Sansa device; Click format; Click ok to delete files.
Mp3 files can be loaded using either WMP or Windows file manager (Explorer) but a different USB setting is required by each. WMP uses the MTP setting while Explorer uses MSC. If you used the wrong setting this may have caused your problem. Also for some reason MP3 files loaded using a file manager will not appear when trying to view them using WMP.
To solve the issue I used the MSC setting to view all of my MP3's using file manager. I then deleted the ones I had recently added, changed the setting back to MTP and reloaded them using WMP. Worked like a charm. Hope that helps.
Getting a "Bad Track" message on the E250 may be an indication of memory corruption, music file corruption, or outdated subscription/license info.
One solution would be to format your player in Windows Media Player (version 10 or 11):
1. Make sure your player is in MTP mode by navigating the menu as follows:
Menu > Settings > USB Mode
You would get a choice of "MTP" or "MSC". Please select "MTP". If your player is an "E250 Rhapsody series" player, select "Plays for Sure".
2. Plug your player to your PC and run Windows Media Player. Click on the "Sync" tab and make sure the E250 is listed. Look for the "Format" button (it would look like a "pencil" on Windows Media Player 10) and click on it. Follow the on-screen prompt.
3. Re-load your songs by either copying/pasting your songs to the player or by using Windows Media Player's "Synchronization" feature.
You could also format the player while in "MSC" or "Rhapsody" mode by browsing the player in Explorer, right-clicking the drive letter corresponding to the player, then select "Format". Follow the on-screen prompts
Another solution would be to update the firmware of your player by downloading the Sansa Firmware Updater using this link from the SanDisk website (instructions are found on this site as well):
For standard E250 or E250R "Rhapsody Series":
Make sure your player is set to MSC mode, or "Rhapsody" Mode
The type of music file might also be the cause. If your music files are licensed, purchased or acquired via subscription, you may want to contact the provider for more info on how to re-download the music files.
I hope this helps. There are other procedures available but these might actually make your player work normally again.
Hoping for the best :)
There may be possible reasons why your Sansa E250 would display an message on the LCD even when you've downloaded files to it:
(1) The music file type is not supported by the player. Sansa players support only MP3 and WMA files. To determine what file type your have, right click on the file type and it should display the "properties" dialog box. Check if it is MP3 or WMA. For example, iTunes music files will not work with the player, nor will WAV or MIDI files.
(2) Your music files are supported but the bit rate is not within the range that the player supports. Sansa players support MP3 files up to 128 KBPS and WMA files up to 64 KBPS. You may need to use a 3rd party music file editor to convert the files to a supported bit rate
(3) You may have saved your music files in a folder and copied the folder to the player. Your Sansa E250 will not recognize folders. Either save them in the root directory or inside the "Music" folder -- your player's default folder for music files.
Hope this info helps :)