We've notice ice cream is pretty soft lately, so we got a thermometer. It shows the freezer cycling between 3 and 20 deg. Tonight I noticed that the front edge of the freezer is staying pretty warm. This is a band about 2" wide across the top and down both sides of the front of the freezer, on the outside of course.
This is a Kitchenaid top freezer model, about 5 years old.
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Have you checked that the door is closing ok and that the door seals are meeting the door frame all round?
Do the things that freeze sit at the top of the freezer? if so it could be
the coolant gas has slowly leaked out. A good indication this has happened is that the bottom of the freezer is a lot warmer than the top. To repair a serviceman will first cut the coolant pipe and drain (and capture) the existing gas and then recharge, re-pressurise and seal.
Ice cream has to be colder than 0 degrees C /32 degrees F. You need a cheap thermometer If your Ice maker Ice is not sweating in the bin, -10 degrees F ice stops sweating. you need not to sweat the freezer untill your cheap freezer thermometer can be compared to -10 degrees F
Freezer burn is due to too cold a temperature in the freezer compartment. Nominal for that machine is 4 to 5.
However only time will tell you what is acceptable, since freezer burn can occur even at a warmer setting, if the product is stored a long time.
1 is warmest and 9 is coldest. I would lean to a slightly warmer setting to start off but that will create a trade off, since it would reduce the speed of ice production, and with especially high quality ice cream, possibly ice cream being too soft.
Patience is your friend here. But what you want is there.
Hi and welcome to FixYa. I am Kelly. Each brand or temp control is silghtly different than even a like model on the display floor. However.... Most temp settings that are normal are right in the middle of the control setting range. Be it a mechanical control or an electronic control. If yours is a mechanical setting and the setting dial goes from 0 to 9 then the average temp setting would be between 4.25 and 5. A freezer should keep ice cream hard. If you do not have a thermometer then a small tub of ice cream makes a great thermometer. Each day i.e 24 hour period you reduce the setting 0.5 until you notice the ice cream is softening. Then once it softens increase the temp setting 0.75 of a between numbers setting. I.e The ice cream was soft at 3.5 then increase setting to 4.25 etc etc.
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P. S. If you need more detailed information please provide your freezer "make and model number" in you next response so we can provide you information applicable to your exact freezer.
If this is a self defrosting model make sure that you don't have frost build up on the back wall of the freezer causing the air not to circulate like it should. If you do have frost build up other items will eventually start thawing as well. If this is the case you have a defrost problem.
If this is not a self defrosting model then make sure it does not need defrosting.
You normally will notice ice cream being soft before you notice other things thawing.
Also make sure the door is shutting good and you may try putting the ice cream in a different location.
Yes you can raise the setting if you'd like. The rule of thumb is to raise it one number and allow it to adjust for 24 hours to see a change in internal temperatures. Freezers can run more for several reasons. One is the amount of product inside- the more the merrier. More frozen food will hold the temperatures longer. Another common issue is location, my own freezer is located in the garage at my house and runs quite a bit in the summer, as the temperature outside increases the lenght and frequency of the freezer running will increase. Freezers transfer the heat they remove from inside the box to the outside of the box, so the warmer it is outside, the longer they have to run to do the job.
Also be sure to keep a good eye on this, keep a thermometer in it and make sure you are not having to turn it way up to get it to "0 f" at least, as you may have a sealed system problem. Real ice cream (not fat free or sherbert) is a great indicator of temperatures- at 0 degrees f. real ice cream is firm but scoopable, 5 below and it's pretty hard, 5 above and is't starting to get soft on the outside.
Hope this was helpful to you!
Check the settings for the freezer control. Refrigerator temperature control normally controls the run time of the compressor. if the freezer control is set to low the refrigerator temperature will be fine and the freezer will be warmer. Setting the freezer control to a colder setting will hold back more cold air in the freezer and reduce the air volume supplied to the refrigerator. Check and make sure the condenser coil is clean.
I have one that did the same. The coil in the back of the freezer was frosting up because it wasn't defrosting like it was supposed to. I noticed that the thermostat looked damaged so I ordered a new one from sears parts direct which by the way will show a diagram of the model you have. I just installed it last night so I will post how it comes out. This morning the freezer has a burnt smell but I am hoping its from the defrost not working for a while!