Question about Dell A920 InkJet Printer

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Printer will not feed paper

When I try to print on my Dell A920 printer, the paper begins to feed at an angle but never goes through and I get an out of paper message. Any suggestion? Thank you. Paul

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  • 13,433 Answers

There could be a small paper jam or then theres a problem with the pickup but try this solution first in making sure theres no jam:

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Posted on Jun 03, 2009

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1 Answer

My Dell A920 prints blank paper.


Inkjet printers need to be used frequently to prevent inkdrying out in the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages,then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer thanreplace the print head.

Mar 01, 2012 | Dell A920 InkJet Printer

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Run cleaning utility


  • Clean the Ink Cartridge Nozzles
    • 1 Load printer paper into your Dell A920 Printer.
    • 2 Open the Dell Printer Solution Center on the computer. Click "Start," located in the bottom left corner of your computer. Select "Programs" from the menu displayed. Click "Dell printers." Click "Dell AIO Printer A920" and then click "Dell Printer Solution Center" to open the Dell Printer Solution Center.
    • 3 Click on the "Maintenance" tab and select the option that says, "Clean to fix horizontal streaks."
    • 4 Click "Print." This will print a nozzle print page, which forces ink through all of the nozzles to clean and unclog them.
    • 5 Print a regular document again to see if the print quality has improved. Repeat the cycle up to two more times to improve printing quality.


  • Read more: How to Clean a Dell A920 Printer ' eHow.com http://www.ehow.com/how_6645628_clean-dell-a920-printer.html#ixzz1Dh2DMoc3

    If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

    Thanks, Joe

    Feb 11, 2011 | Dell A920 InkJet Printer

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    Dell A920 won't feed paper


    just power down the printer to discharge the static electricity.. then take the paper tray out.. clean the roller and check if anything appears broken there.. if not.. lift the printer and shake it slightly.. put the power back.. check the cartridges if are correctly seated.. if yes then it should work fine.. if does not.. there's no use to take it to the repair shop you can buy a new printer in less than repair price like dell v313 for $ 59 with warranty.

    Dec 20, 2009 | Dell A920 InkJet Printer

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    Printer only prints half of page


    My printer does this when the paper isn't seated properly and/or that paper guide isn't set correctly. If this all seems OK, then try a head clean. You should be able to do this from the printer options in Windows.

    Dec 13, 2009 | Dell A920 InkJet Printer

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    No longer feeds the paper correctly when trying to print. It seems to feed the paper at an angle. I can hand feed one page at a time but still isn't straight. What can I do?


    Hello,

    Please try to reinstall the your printer driver. Usually the driver is the one which malfunctions.
    Good luck.


    ~regards,
    Jegan

    Jun 03, 2009 | Dell Office Equipment & Supplies

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    When I turn on my Dell A920 printer, the paper feed runs continuosly for about 5 seconds and then the power light begins blinking.


    Try the link.It may help.

    http://search.dell.com/results.aspx?k=Dell+A920+printer&rf=all&cat=sup&s=gen&c=us&l=en&subcat=&evl=

    May 05, 2009 | Computers & Internet

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    A920 printer has ink, feeds paper, but pages come out blank


    If this is a new printer have you removed the sealing tabs inside it.
    May be caused by bad drivers. Check the vendoes site for the latest drivers for your operating system and see how it goes.
    Did it previously work and after swapping something start failing?

    Mar 19, 2009 | Dell A920 InkJet Printer

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    Paper is jamming


    Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
    Worth a try, as I have fixed a number of printers this way, saving costly repairs.
    Hope this helps. Bud

    Jan 05, 2009 | Dell A920 InkJet Printer

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    The paper is pulling to one side and not feeding properly


    Mine is doing the same any help is appreciated

    Jul 23, 2008 | Dell A920 InkJet Printer

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