Question about Sony Network Walkman NW-E005 MP3 Player

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Sony Walkman NWZ-A826 will not conect to laptop via usb cable

My laptop running XP can no longer see my Walkman as an external device when connected via usb cable. A message on the Walkman display says "connecting" but nothing happens. I have checked the usb ports with other devices and have experienced no problems. The only recent change to the laptop has been the installation on Norton Internet Security 2009 and I am wondering if there might be some sort of conflict there. Unfortunately a request for help from Symantec support hs gone unanswered. Has anyone else encountered similar problems? I have the same problem...I installed Norton 2009 on my laptop (XP) and now my walkman (NWZ-S618F) doesn't seem to be recognized as an external device. Does anyone have any ideas?

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I experienced exactly the same problem on my laptop (Vista Home Premium) after upgrading to NIS 2009.

From Control Panel, I went to Device Manager. Under Portable Devices there was a yellow exclamation mark aginst my walkman (Micosoft Code 19 error). I read around a bit before deciding to click Uninstall. Once that was complete, I clicked on Scan for hardware changes, and hey presto my walkman was recognised again.

This is almost certainly connected with NIS 2009 installation as my walkman was recognised by another laptop (XP) which is NIS 2009-free.

Posted on Jun 11, 2009

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Posted on Jan 02, 2017

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My mp3 player will not conect to my computer i have done it once and it now want let me conect


1. Use the supplied USB cable to connect the Walkman to the Computer.
2. Disconnect all other USB devices if you have connected to avoid conflict.
3.Connect the Walkman to the other USB ports on the Computer.
4.Check whether the USB Driver is installed in the Computer or if it is corrupted.
You can check whether the USB Driver is corrupted or not by following steps below(only for Windows Operating System).
Right-click on MyComputer icon and select "Manage".
Then, select Device Manager at the left plane.
Then check whether any "Unknown device" or "?" or "!" is listed under Universal Serial Bus Controllers at the bottom of the right pane.
If there is so, then right-click on it and select uninstall.
This will un-install the USB Driver.
Then, un-plugg the USB cable and plug-it in.
Now, the Walkman should be recognized as a removable device in My Computer.

If the issue persists, then connect the Walkman to a different Computer to check whether the issue is with the Computer or the Walkman.

If the issue persists even with different Computer, then try resetting the Walkman by pressing the RESET button located at its bottom. You can use any pin or any sharp pointed object to reset it.
Then connect back the Walkman to check whether it works.

If the issue persists you may try using a different compatible USB cable.

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Sony Walkman NWZ-E438F connects & disconnects itself from USB


I suggest that you uninstall and reinstall the USB Driver to resolve the issue.
Follow these steps to uninstall the driver and confirm the player is recognized properly.
IMPORTANT:
  • This procedure must be performed while logged in as Administrator or to an account with Administrator rights.
  • If you are using the Windows® XP operating system, you must have Service Pack 2 or later installed.
  1. Click Start and then click Control Panel .
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  3. In the Performance and Maintenance window, click System .
  4. In the System Properties window, click the Hardware tab.
  5. On the Hardware tab, under Device Manager , click the Device Manager button.
  6. In the Device Manager window, click the plus (+) sign in front of Disk drives .
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  8. From the menu, click Action and then click Uninstall .
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After that, restart the computer and reconnect the Player to resolve the issue. USB Drivers are generic to the Operating System and will reinstall automatically after restarting the computer. I hope it works.

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