Question about Sony Network Walkman NW-E005 MP3 Player
My laptop running XP can no longer see my Walkman as an external device when connected via usb cable. A message on the Walkman display says "connecting" but nothing happens. I have checked the usb ports with other devices and have experienced no problems. The only recent change to the laptop has been the installation on Norton Internet Security 2009 and I am wondering if there might be some sort of conflict there. Unfortunately a request for help from Symantec support hs gone unanswered. Has anyone else encountered similar problems? I have the same problem...I installed Norton 2009 on my laptop (XP) and now my walkman (NWZ-S618F) doesn't seem to be recognized as an external device. Does anyone have any ideas?
I experienced exactly the same problem on my laptop (Vista Home Premium) after upgrading to NIS 2009.
From Control Panel, I went to Device Manager. Under Portable Devices there was a yellow exclamation mark aginst my walkman (Micosoft Code 19 error). I read around a bit before deciding to click Uninstall. Once that was complete, I clicked on Scan for hardware changes, and hey presto my walkman was recognised again.
This is almost certainly connected with NIS 2009 installation as my walkman was recognised by another laptop (XP) which is NIS 2009-free.
Posted on Jun 11, 2009
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Posted on Jan 02, 2017
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