Question about Arris SURFboard SBG900 Wireless Router (DHSBG900)

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Need to change NAT settings, dont know how.

Cannot connect to xbox live on my xbox 360. Says NAT settings are moderate....

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Have a look at this page. There is a huge list with all kinds of applications for the xbox and the step-by-step instructions are great.
(I think they are more or less the same for all games, but you might find something specific for what you need.)

Good luck!

If you have any more questions, just come back here and leave a comment - I'm happy to help.

Posted on Jun 03, 2009

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1 Answer

My xbox is telling me that my router's NAT setup is on moderate. what does that mean? and how can i fix it?


Here is Microsoft's definition of a moderate NAT and their suggested fixes.
http://support.xbox.com/en-US/xbox-live/connecting/nat-type-strict

Dec 24, 2011 | Microsoft Xbox 360 Console

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Every time i try to join my friends game it says session is ureachable and it is really annoying. We live at different IP addresses and could connect before. We all have the same DLCs and it is only me...


make sure you and your friends have open NAT, you need to port forward certain ports for xbox live on your router, try to check if ubisoft also has specific ports need to be open. if still the same contact your ISP, they might be having problems.

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I do not know how to change my NAT setting to open on Xbox Live


First of all I would just like to cover the basics of strict and moderate NAT settings. For those interested, NAT stands for Network Address Translation and is used to prevent problems with information being sent over a shared network.
With the XBOX 360, Microsoft have defined three categories of NAT. These are:

1. Strict
2. Moderate
3. Open

You can see the NAT level for your XBOX Live connection by going into your
1. System blade
2. Network Settings
3. Test Xbox Live Connection


For you question on how to open your NAT setting follow the steps below:


1. Type the IP address of your router in a web browser.
2. It will prompt you for a user name and password once connected
3. After logging in you will have a control panel of setting up different settings in your router.
4. The IP address, and default user name/password are different on every route
Note: 192.168.1.1 is a pretty common address for most routers.
5. Check the manual that came with your router for that info.

I also provided a few links below of password lists of different routers.

Click Here
Click Here

I hope this information will be helpful. Thank you for using FixYa!

Your feedback is greatly appreciated.

Feb 24, 2011 | NetGear WNR2000 Wireless Router

1 Answer

My nat settings for my xbox 360 is set to strict, I am connected to xbox live from my laptop, my laptop is connected to my linksys router, how do i change my nat settings to open if my connection is set up...


You'll need to log into the linksys router and find the setting for UPNP. Please make sure this is enabled. That should allow your NAT setting to at least Moderate, if not Open.

Mar 12, 2010 | Microsoft Xbox 360 Console

3 Answers

How do I hook up to Xbox Live with VZAccess MiFi 2200


I can connect using mifi2200 and play as long as I want. However I do receive the message about NAT. Says mine is set to moderate. I have no idea how to change it to Open. I did have a regular usb modem and was connecting using it. My main problem is I cannot party up with friends on xbox live because my NAT is not OPEN. But for an answer just set up and internet connection sharing through your mifi and you will be able to connect to xbox live.

Sep 26, 2009 | Microsoft Xbox 360 Console

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Switching from moderate NAT connection to an open NAT connection


yo tengo problema co el asistente de conexion del linksys

Feb 10, 2009 | Linksys WRT160N Wireless Router

1 Answer

How do i change my NAT connection from moderate to open


This one is simple. Find the IP address that your Xbox is assigned by your router, then put it into the DMZ. This also goes for PS3 users who are having trouble with internet access.

Feb 10, 2009 | Linksys WRT160N Wireless Router

3 Answers

How to change my NAT


You need to check first if your router is Xbox Live compatible (all routers will work, but only certain ones will allow an open NAT):
http://www.xbox.com/en-us/support/connecttolive/xbox360/homenetworking/equipment.htm

If your router IS on the list, make sure you have a compatible firmware version (usually the firmware version is written on the router somewhere). If you do not have the proper firmware, you will need to downgrade your firmware (reply to me for instructions on this).

If your router is not on the list, you're outta luck.

May 21, 2008 | Belkin Wireless G Plus MIMO (F5D9230-4)...

1 Answer

Xbox live connection: My NAT


its likely your router needs to have port forwarding setup on it, or you could try setting up your Xbox ip address as a DMZ on your router.

however some routers simply wont work, I had a voyager 105 using port forwarding but it still never worked till i changed to a Draytek

post more details of your router and what you have tried.

also you cant go far wrong visiting here

http://www.xboxlivetheguide.co.uk/XBoxLiveTheGuide2.php?department=Home

Mar 10, 2008 | Microsoft Xbox 360 Console

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