Question about SanDisk Sansa Clip MP3 Player

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It froze i just got a brand new sansa clip. i tried to delete one song from a playlist and it froze and it wont respond to anything. it wont even turn off. what happend?

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Re: it froze

I just hold the power off button for 20 secs and turned it on..Started working fine.

Posted on Aug 21, 2008

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Re: it froze

I just had the same problem, and after a call to Sansa, it's fixed. Here's what I did:

1. Hold the Power Off/On position for about 20 seconds.
2. It should turn off.
3. Then go to the main menu, and choose "Settings"
4. Scroll down and choose "Format," then "Yes." This will clear off all songs/playlists, but you should be go to go from there.

Posted on Dec 16, 2007

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Re: it froze

Sansa Clip Player has some problem. I tried 4 sansa clip players (I purchased at Best Buy for Thanksgiving), and none of them work. Dont even try to exchange them, just return them back.

Posted on Dec 02, 2007

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I have a Sansa Clip 4GB MP3 Player and I have loaded several playlists onto it. When I try to play one of the playlists it will shift to a different playlist and start playing that. I cannot access my...

Save what you want and Delete songs and Format (Helps with try to delete BAD TRACKS and folders that will not delete(Some ripped CD folders).. Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format a couple of times hope this works

Deleteing Playlist: Open my computer double click my music Here you should find the folder my play list double click and delete file .wpl or .m3u these are the playlists....You can also go to search type .wpl enter when located delete remember where file was located...Windows Media Player will find them also and you can delete from there.. (Library)

Apr 08, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

Songs have disappeared but must still be on memory

See this tip posted here, copy the address in to a new tab or window.

Feb 27, 2010 | SanDisk Sansa Clip MP3 Player

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Screen froze up on't do anything

Try resetting it by sliding and holding power button for about 15 seconds. Go to for more troubleshooting and FAQs. Hope this helps and don't forget to rate the answers.

Mar 06, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Screen froze when deleting a song I can't turn it off

If it is one of the older versions like and e250 try if it is even a sansa hold the record and power button well i think thats how you do it. . .TRY IT

Jan 12, 2009 | SanDisk Sansa Fuze MP3 Player

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Probelm with playlists

The Vista compatible software may work different, but I have mine set to Repeat OFF, and I have no problem with playlist play. Is it possible that the songs that you put on your playlist are in the wrong format? If they were streaming files, or DRM-encrypted WMA's, there may be issues with playback. Convert the songs in your playlists to mp3 format ON THE COMPUTER, and then delete the playlists that are not working OFF YOUR SANSA. And then re-add the playlists to your Sansa.

-Tha Mp3 Doctor

Jun 03, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Shuffle seems to play same songs

The shuffle feature shuffles songs randomly - no way to change the order.

On the Sansa Clip, you have to make the changes to the song order in Windows Media Player first, before you transfer the playlist to the Sansa, using the advanced tag editor function; change the track number. If you have already transferred the song(s) over to the Sansa, you must delete the songs on the Sansa first, or else it will not accept the playlist transfer with the new track order. You can always go back and change the track numbers that are stored in your WMP library after you have transferred the playlist to the Sansa.

-Tha Mp3 Doctor

Jan 25, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sandisk will not respond

Take it back to the store and trade it for a new one it took me 5 before I found a good one in the bunch...Sorry I know loading all your favorite stuff is time consuming.

Jan 06, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Sansa mp3 froze

IF the other solution doesnt work, you can try putting it into Recovery Mode, just to unfreeze it.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button for a few seconds.

If you see Welcome to Recovery Mode, let go of the Record button and hold the power button to shut it off. Then restart it.

Best of Luck.

Nov 14, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

I need Help!!!

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
-Tha Mp3 Doctor

Aug 01, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

Songs delete, memory doesnt

Try formatting it....when you right click on the sansa image on ur format

May 07, 2007 | Acer MF35 MP3 Player

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