Question about Kenmore 24642 Top Load Washer
I have a Kenmore washer that is filling as normal but when it comes to the agitate/ spin cycle it does neither and makes a very loud grinding/humming noise. It does drain the water out. There is no electrical smell, or any other offensive machine smells. I was told by my local appliance center that there are no belts involved in the newer washers. Any suggestions as to what the problem may be?
If this is a top load washer, more than likely you have a broken motor coupler. Be sure the unit is unplugged before starting any repair. You have to remove the console hold down screws (may have to remove the console cover caps to get to them, or they may be in the back). Pull the console towards you then up and fold over the top of the washer. You will see 2 gold colored clips, pop them out, then remove the lid switch wire harness plug. Fold the cabinet top towards you, and remove the cabinet. You will see the pump lower center. Remove the two clips, and swing the pump out of the way. Unplug the motor wiring harness. Remove the two clip hold down screws, then unclip the motor hold down brackets. The motor will now fall (be sure to hold securely) and pull motor out. You will see the motor coupler on the end of the motor, a round rubber coupler, and another drive coupler in the hole on the transmission. You will see the prongs on the plastic drive parts that go into that rubber part. Most of the time, these will break off. Remove everything, then reinstall (be sure to drive the couplers flush with the shafts), line up motor/rubber/transmission shafts, and reinstall everything. Let me know if you need further help or information. Part number for motor coupler is 285753A (Sears, APW, FSP, Whirlpool #'s). You can also usually find these on ebay, but they arent that expensive (maybe $10 to $15). Good Luck!!!! Jim
Posted on Oct 25, 2007
How do you test pump when unit is apart front turns nice pulley parts are not broken motor is off it turns no noise from motor have not tested it dont no how to test motor is out ov unit machine fills then you heare a soft click then nothing i replaced lid switch trying to see where to go next thanks if you can help N B
Posted on May 15, 2009
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Jan 10, 2010 | Kenmore 24642 Top Load Washer
Nov 14, 2009 | Kenmore 22422 Top Load Washer
Aug 21, 2009 | Kenmore 15864/15862 Top Load Washer
May 31, 2009 | Kenmore 3.2 cu. ft. Plus Top Load Washer
Oct 08, 2008 | Kenmore 24032\24036 Top Load Washer
Oct 06, 2008 | Kenmore 22422 Top Load Washer
Jun 13, 2008 | Kenmore 24642 Top Load Washer
Oct 16, 2017 | Kenmore 24642 Top Load Washer
185 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: