Question about Fantom Titanium II (TFD500C16) 500 GB USB Hard Drive

3 Answers

Drive NOT being recognized by WinXP

Yesterday I accidentally knocked over my Fantom Titantinum 500 GB USB HD on its side (it was just a slight hand swipe, that's all); then now all of the sudden the drive is not working anymore.
Windows does NOT recognize this drive at all even after I uninstall and then re-install the USB Mass Storage Device Driver.  BTW, the Driver uninstall and re-install fine; but the computer is just not recognizing the drive at all.  Please help, thanks!

Posted by on

3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Drive NOT being recognized by WinXP

My computer wont reconized my fantom external drive. the drive is receiving power but the light that it would turn from red to blue normally is now flashing red and blue and you hears a clicking noise coming from inside the drive. i have had the drive for approximately three years never had a problem until now. any sugestions.

Posted on Jan 24, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Drive NOT being recognized by WinXP

So does this mean cedward needs to get a new drive?

Posted on Jan 22, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert who has answered 200 questions.

  • Expert
  • 382 Answers
Re: Drive NOT being recognized by WinXP

Put your ear to the drive and verify if it is making any strange low level sounds. Check to make sure the usb connection wasnt affected. YOu wont need a driver as it appears to be hardware related. Either the enclosure or drive may be failing.

Posted on Oct 24, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Fantom 500 g gf500t powers on but computer wont see it>

If it still has a valid warranty, exercise the warranty to get a free replacement.

Otherwise, open the enclosure, and separate the disk-drive from the USB-to-disk-drive adapter, and connect the disk-drive as a 'slave' disk-drive in a desktop computer, to see if the adapter was the problem.

Oct 26, 2010 | Fantom Titanium II (TFD500C16) 500 GB USB...

1 Answer

I can not locate a driver for my Fantom Titanium II (TFD500C16) 500 GB USB Hard Drive. Do you know where?

Your device should not need drivers Fte Fantom/Titanium drives are fully supported by both Windows and Mac OS's.
Try replacing the cable or using a different USB port.
Sorry I cannot be of more help, The drive itself may be damaged, You can test this by physically removing the drive itself from the case and installing it internally to your system....If the drive functions properly, then the problem is within the board inside the casing.

Jun 08, 2010 | Fantom Titanium II (TFD500C16) 500 GB USB...

1 Answer

Fantom 500 GB and VISA 32 Home Premium

you are having a controler problem if your drive is 2-3 years old then you need to replace it the cost for replacment of the controler on the hard drive depending who made the drive will determan what the cost will be to replace & repair

Feb 10, 2010 | Fantom Titanium II (TFD500C16) 500 GB USB...

1 Answer

My mac G4 not recognize my 500GB external FantomDrive. HD light is on but Mac can't see it!

If you bought it from a friend, then ask them to reformat it for you as a FAT32 partition. Mac can not see NTFS, which most Windows users use since you get more space on the drive.

If it is brand new and your G4 isn't recognizing it, then I would return it for a new one. I don't trust things that aren't working out of the box, especially when they charge so much for things.

Dec 16, 2009 | Fantom Titanium II (TFD500C16) 500 GB USB...

1 Answer

When I move my info to my external hd and I delete it from my comp. It also deletes it from my external. Help

first clean your operating system with antyvirus

and than clean also your external hd

first copy and paste it and after cofirmation delete it.

Aug 29, 2009 | Fantom Titanium II (TFD500C16) 500 GB USB...

1 Answer

500 GB Fantom Drive not recognized on either of my Macs. Tried Firewire and usb; blinking light turns to steady red.Worked fine for about 2-3 years.

The symptoms don't look too good. Looks like the host controller is querying the hard disk (blink) and not liking the answer - or lack thereof (red).

It looks like the internal disk is defective. Sometimes the disk can be (possibly partially) recovered by disassembling the enclosure and mounting it in another enclosure or directly inside a compatible desktop PC.

Aug 14, 2009 | Fantom Drives 120 GB Hard Drive

1 Answer

Not recognized

This may not be the external hard drive issue. Check your USB driver, under device manager. You might need to upgrade the driver. If you plug your external to another computer, you will see that is it working ok. Just re-installing XP might have not installed USB drive properly.

Jun 19, 2009 | Fantom Drives G-Force (GF500EU) 500 GB USB...

1 Answer

Data recovery from External HD

First thing you should do is remove the drive from enclosure and connect it direcly to the PC or via another USB enclosure.
If it still doesn't power up then most likely the PCB is dead. You can try to find another drive of the same model and swap the PCBs. But as far as I know often this doesn't work.
Here's some info about burnt PCB (in the beginning):
Take care.

Nov 03, 2008 | Fantom Titanium II (TFD500C16) 500 GB USB...

1 Answer

Drive not being recognized

Have you tried this in another PC with, say, WinXP? If it worked then it may be 1 of 2 problems:
1) Driver Issue- you may use a compatible driver and not necessarily a "Fantom" driver. WinME needs drivers for these devices unlike WinXP
2) The USB port is not giving enough power to the drive for it to run (a problem common in older PCs). I have an external USB harddisk that needs to use 2 USB ports in my old Dell laptop since 1 USB port can't supply the power it needs. The cable should have a dual-USB jack on one end, this is so you could use the power from the other USB port.

Hope this helps

Jan 20, 2008 | Fantom Titanium II (TFD500C16) 500 GB USB...

Not finding what you are looking for?
Fantom Titanium II (TFD500C16) 500 GB USB Hard Drive Logo

924 people viewed this question

Ask a Question

Usually answered in minutes!

Top Fantom Hard Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Cindy Wells

Level 3 Expert

4722 Answers

Jim Goldsmith
Jim Goldsmith

Level 3 Expert

1869 Answers

Are you a Fantom Hard Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides