Question about HP Photosmart R725 Digital Camera

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Error message 5555AAAA-4489-163-062

Turned camera on and received the error message from the subject line. Tried the fix from help page for resetting camera with no results. Still getting the same error message and prompted to reset camera. HELP!

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Re: Error message 5555AAAA-4489-163-062

Check if the little metal lens cover is stuck open.  Mine was stuck open, so I just smacked the camera against my hand and the cover popped closed.  Then the camera turned on normally...

Posted on Oct 31, 2007

Re: Error message 5555AAAA-4489-163-062 - HP Photosmart R725 Digital Camera Digital Cameras


Posted on Mar 18, 2008

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How do you reset an HP R727 camera?It comes up saying it has experienced an error 5555AAAA-61EE-14B-031 as soon as you switch it in. Battery is fully charged.

Normaly the repair service reset camera by using special file on the SD card.This file is impossible to find it on the internet.But you can try to update FW maybe it will help to this error message.You can try download lates FW for R727 from google.(Last FW version is 3.02.15).
Then extract exe file and copy FW file to the SD card.Put SD card into the camera and close battery door.Hold Shutter button and power on camera.After FW update is complete just power off camera.Then try it again to swith on.If it will not help the only way is send camera into the repair service.

Best Regards

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First a black screen, then a lens error

For the lens error:

For the black pictures (after you've corrected the lens error):

Note, if you're going to try fix 5a on the above blog page, do it with the camera turned off to lessen the chance of damaging the lens.

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Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

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I receive ''access'' error

The "Access" will stay there until your camera passes it's self lens test. The test runs 3 times, then gives up with an error message. The cause of this problem is most likely a grain of sand somewhere in the lens. Only a camera tech could possibly ever hope to find it. Replace the camera lens.

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