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are you changing channels on the remote or on the tv?
take the batteries out of the remote and try and change the channels on the tv. if you can change channels fine on the tv then the remote buttons are stuck. usually in the battery area on the remote is a small screw take that screw out and disassemble your remote and use a q tip and rubbing alcohol to clean out your remote
use the buttons on the box to change the channel. did the channel change?
usually when someone only has one channel its because they are changing the tv channel not the cable box channel
think of it like this:
the TV is a monitor and should always be on the same channel (3, 4, hdmi, or whatever) its actually the box that tunes and the tv always stays on the same channel.
so if you change the tv channel you are no longer watching the output of the cable box.
You will need to program it to your cable box to change channels. Remember, the channels in your tv are coming from your box, so if the remote can't control the box, you won't be able to change channels. Call charter for help on programming remote to cable box.
Is this the original remote or a universal remote? Can you change the channel with the buttons on the right side of the TV?
Can you type in a channel number and go to that channel? (this applies if the channel will not change with the buttons on the TV.) Try to
rescan the channels (it could be that the TV has the other channels
hidden (or lost the list).
Was it working before? Is it possible you selected the wrong brand of TV when programming the remote? Do you use a cable box or satellite dish with your TV (in other words, do you change channels by changing the channel on the TV, or on the digital box connected to your TV)?
my universal unit won't change the tv channels, everything else works except the channel changing. Does anyone have a solution., The company is only open during the week.
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