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I had the same issue. I added a heater element (available on Amazon), replaced the flapper valve and the solenoid to ope the flapper valve. My opinion (not technically validated) was that the flapper valve (for the ice dispenser) was not sealing well so the ice chute was freezing (creating a lot of ice) and this the water tuning was also freezing.
My experience with the GE model GSS25IFRF BB is that it's an over-priced piece of garbage. I bought mine from Home Depot in 2006 and I've had to have a repairman out to my house for this thing 3 times in those 6 years.
The water dispenser issue is a known flaw with this fridge which GE knows about but, sells it like this anyway. The water dispenser line freezes. There is no fix for it. You have to thaw out your refrigerator periodically and then your water dispenser will work again for a while.....but it'll freeze up again. The first time I called in this problem, GE sent a repairman out to my house and said that they'd need to install some $450.00 heating adapter into my fridge (which wasn't even 2 years old yet) in order to solve the problem. Real stupid suggestion so, I declined. Additionally, why would I pay another $450.00 to compensate for a known flaw in the design of this fridge? If this was GE's "official solution", then it should have been free.
Either way, if you spend any money on fixing this, you're wasting your time and money. This problem is built into this refrigerator and will remain as long as you own this fridge. Best bet is to just unplug it and let it thaw out - water will dispense fine for a week or so.
Good luck - you'll be calling repairmen out for this piece of junk quite often so get used to it.
The real solution to this problem is to get a better fridge. That's what I'll be doing soon with mine.
1) remove the tubing connector behind refrig kickplate . Press for water . If no water comes from tube under refrig , then possibly frozen tank but probably not . Probably bad water inlet valve . ( tank is in the lower potrion of the refrig section behind the crispers ) .
2) if water does shoot out , then your freezer door is frozen which requires leaving door open and tapeing light switch closed and tape plastic around freezer section opening so fridge will continue to operate normally . Thawing freezer door could take a day or 2 . 3) You can plug the hoses back togather and walk by occasionally pressing water untill comes out . Lower your freezer temperature setting also ( could be set for too cold)
I have a 3 year old GE GSL25 refrigerator with the water/ice dispenser on
the freezer door. Even when setting the freezer at 2 and turning the
fridge's lower drawer to the warmer "cheese" setting, the water
dispenser line would freeze every few weeks. If you have this problem,
first verify that the water filter (back of the fridge) is not clogged
and that water flows from the water line at the bottom left corner of
the freezer door (disconnect and press water delivery dispenser-see
owners manual). I used the hair dryer recommendation to unfreeze
the line by heating the flat area of the freezer door directly behind
the water dispenser area (~10 min did it). The trick to keep it from
freezing up again involved buying a cheap foam sleeping bag mattress
(~1/3 inch or 1 cm thick) made of a polyurethane foam (pretty dense). I
cut it to match the flat area of the freezer door behind the water
dispenser and taped it to the door with packing tape. For the past 3
weeks (even with freezer at #4 setting), my water is flowing freely.
Personally, I think this solves a product defect with insufficient
insulation in the freezer door near the dispenser water line.