Question about Dell 962 Photo All-In-One InkJet Printer

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Dell 962 Can I use a Dell 922 Ink Cartridge in a Dell 962 printer?

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Check internet to see if same cartridges both printers

Posted on Jun 03, 2009

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My printer doesnt make any print at all.


Can you copy a document under the glass? B&W and color?

Are you using Dell Series 5 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


Rick

Aug 14, 2011 | Dell 924 All-in-One InkJet Printer

1 Answer

We keep getting left cartridge incorrect message?


Are you using Dell Series 5 ink cartridges?

If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 5 black cartridge and then reseat it. I would then take out the color Dell Series 5 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

Any error messages?

black cartridge = black side(left side) color cartridge = color side(right side)

photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges .

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to get a Dell Series 5 ink cartridge with a bad sensor. I would that these back to the place of purchase for a replacement or a refund.


Rick

Jun 12, 2011 | Dell 946 All-In-One InkJet Printer

1 Answer

It keeps printing alignment over and over


Sounds like a bad sensor in the Dell Series 9 ink cartridge.

You are using Dell Series 9 ink cartridges, correct?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 9 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 9 color cartridge.

You are using Dell Series 9 ink cartridges, correct?

Dell Series 9 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 9 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

Black cartridge = black side(left side) Color cartridge = color side(right side)

Photo cartridge = black side(left side) Color cartridge = color side(right side)

It is possible to get a Dell Series 9 cartridge with a bad sensor. Contact the place of purchase for a replacement.


Rick

Jun 11, 2011 | Dell 926 All-In-One InkJet Printer

1 Answer

I have a Dell Photo926 printer. I just changed the color ink cartridge and it is giving me an alignment error stating remove tape from cartridge. There is not any tape on the cartridge. I have ran the...


Are you using Dell Series 9 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 9 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 9 color cartridge.

You are using Dell Series 9 ink cartridges, correct?

Dell Series 9 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 9 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

Black cartridge = black side(left side) Color cartridge = color side(right side)

Photo cartridge = black side(left side) Color cartridge = color side(right side)

It is possible to get a Dell Series 9 cartridge with a bad sensor. Contact the place of purchase for a replacement.


Rick

Apr 26, 2011 | Dell 926 All-In-One InkJet Printer

1 Answer

Refilled ink catridges and printer still shows that the ink is low


If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 5 black cartridge and then reseat it. I would then take out the color Dell Series 5 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

Any error messages?

black cartridge = black side(left side) color cartridge = color side(right side)

photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to get a Dell Series 5 ink cartridge with a bad sensor. I would that these back to the place of purchase for a replacement or a refund.


Rick

Mar 04, 2011 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Dell 944 instruction to install new ink cartridge


Replacing Ink Cartridges

CAUTION: Before performing any of the procedures listed in this section, read and

follow the safety information in "CAUTION: SAFETY INSTRUCTIONS" on page 9.

Dell ink cartridges are only available through Dell. You can order more ink online at

www.dell.com/supplies or by phone. To order by phone, see "Ordering Supplies" on page 2.

Dell recommends Dell ink cartridges for your printer. Dell does not provide warranty coverage

for problems caused by using accessories, parts, or components not supplied by Dell.

1 Turn on your printer.

2 Lift the printer unit, and position the scanner support between the tabs to hold it open.

The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

3 Press down on the ink cartridge lever to raise each ink cartridge lid.

4 Remove the old ink cartridges.

5 Store the cartridges in an air-tight container, such as the storage unit you received with

your photo cartridge, or dispose of them properly.

6 If you are installing new ink cartridges, remove the sticker and transparent tape from the

back and bottom of each ink cartridge.

7 Insert the new ink cartridges. Make sure the black or photo ink cartridge is secure in the

left ink cartridge carrier, and the color ink cartridge is secure in the right ink cartridge

carrier.

8 Snap each lid closed.

9 Lift the printer unit, and hold the scanner support up while lowering the printer unit until
it is completely closed.


See page 71, section 7 in the user guide:
http://support.dell.com/support/edocs/systems/944/en/om/om_en.pdf

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe




Feb 01, 2011 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

The colour ink cartridge is not being identified. I have tried taking them out and putting them in again. I have powered it off and on but nothing is working. Any suggestions would be greatly appreciated


Are you using Dell Series 5 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


Rick

Jan 09, 2011 | Dell 924 All-in-One InkJet Printer

1 Answer

Cartridge alignment problem - it says to remove tape from cartridge or troubleshooting. There is no tape on the cartidges.... HELP!


Are you using Dell Series 9 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 9 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 9 color cartridge.

You are using Dell Series 9 ink cartridges, correct?

Dell Series 9 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 9 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

Black cartridge = black side(left side) Color cartridge = color side(right side)

Photo cartridge = black side(left side) Color cartridge = color side(right side)

It is possible to get a Dell Series 9 cartridge with a bad sensor. Contact the place of purchase for a replacement.


Rick

Jan 09, 2011 | Dell 926 All-In-One InkJet Printer

1 Answer

How do I install the printer cartrige? I do not have the booklet...


  1. Turn on your printer.

  2. Open the front cover.

The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

  1. Press the tabs on the cartridge lids, then lift the lids.

  1. Remove the old ink cartridges.

  1. Store the cartridges in an air-tight container or dispose of them properly.

  2. If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge.


NOTE: You can use your printer with one cartridge (color or black) at a time. To extend the life of your color cartridge and improve printing speed, install both a color cartridge and a black cartridge at the same time.
  1. Insert the new ink cartridges. Make sure the color ink cartridge is secure in the left ink cartridge carrier and the black ink cartridge is secure in the right ink cartridge carrier.

  1. Snap each lid closed.

  1. Close the front cover. The front cover must be closed to start a print job.

  1. Open the Dell Printer Solution Center by clicking Start® Programs or All Programs® Dell Printers® Dell Photo Printer 720® Dell Printer Solution Center.

  2. Click the Maintenance tab.

  3. Click Install a new print cartridge.

  4. Click Next.

  5. Select the type of cartridge you installed.

NOTE: Specify whether the cartridge is a new cartridge or an old cartridge (one that has been used before). If an old cartridge is incorrectly identified as New Cartridge in the Dell Printer Solution Center, ink levels may be incorrect.
  1. Click Next.

Dec 17, 2010 | Dell Inkjet 720 Printer

4 Answers

Dell 725 printer no manual need to change ink cartridge


Here is the manual

http://support.dell.com/support/edocs/systems/725/en/index.htm
Replacing an Ink Cartridge
  1. Turn on your printer.

  2. Lift the front cover.

scrtcvup.jpg
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.
  1. Press down on the ink cartridge lever to raise the ink cartridge lid.

scrtrm1.jpg
  1. Remove the old ink cartridge.

scrtrm2.jpg
  1. Dispose of the old cartridge properly.

  2. If you are installing a new ink cartridge, remove the sticker and transparent tape from the back and bottom of the ink cartridge.

staperm.jpg
  1. Insert the new ink cartridge.

scrtrm3.jpg
  1. Snap the lid closed.

scrtrm4.jpg
  1. Close the front cover.

saccvrdn.jpg

Feb 09, 2008 | Dell 725 InkJet Printer

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