Question about Sony Playstation 3 (PS3) Console

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I turn on the system and the Sony Computer Entertainment screen comes up with some type of graphic design and will not go any further into the menu.

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  • Sony Expert
  • 172 Answers

Ok my name is Juan I got 3 solutions for you the problem you have is with the VGA chip under the chip there is about a 100 small pins directly connected to the motherboard and one or more of this connections are not making a good contact some ps3's they don't turn on at all some turn on but they freeze right away and here is your 3 solutions
1._ trow your motherboard away
2._ buy another motherboard or ps3 I have motherboards on sale for 70.dls on ebay
3._ send your motherboard to me and I can fix it the only way to fix this problem is to put the motherboard in an special oven controlled by computer the computer will bring the temperature up to the point of melting the joints under the VGA to make any broken connection make contact again this is why the temperature has to be controlled by computer to bring the temperature up to the melting point of the solder and don't cause any other damage t any of the electronics and if you have saved games they will be there after your motherboard gets fix but if you buy another motherboard you will lose all of your games let me know what you think about it
riverajuan@univision.com

Posted on Jun 03, 2009

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I m using a sony vpceb26fg....recently i hav been experiencing problems wid playin games....there has been a remarkable decrease in the frame rates......i cant even play games....the gadget that comes wid...


First, try updating your graphics card. Find out what company designed your card, either Nvidia or ATI. Find the model of your card. In Windows 7 go to "computer", right click, then click properties. Then device manager in upper left corner. Under Display Adapter it should say what card you have, updating can fix a WORLD of issues. If that doesn't work go to the "search for files" under start menu. Type "msconfig" . Under services click "hide windows services" then post a picture of this list to me using print screen or something. I can tell you if you've got something nasty still running.

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Describe how to update blue ray player


Software Update Instructions
    • WARNING!! Do not power off the Home Entertainment Server or disconnect it from the AC power outlet. Doing so may damage the Home Entertainment Server to the point of requiring repair.
    • WARNING!! Do not press any buttons, except as instructed, until the update is complete. Doing so may damage the Home Entertainment Server to the point of requiring repair.
    • The software update process usually takes about 15 to 30 minutes, depending on system configuration and network connection.
    1. Power on the television and make sure it is tuned to the inputs to which the HES-V1000 Home Entertainment Server is connected.
    2. Connect the LAN terminal on the HES-V1000 to your Internet source using an Ethernet cable.
    3. Power on the HES-V1000 Home Entertainment Server.
    4. Press "HOME" to go to the Home Menu.
    5. At the "Home" menu, select "Settings".
    6. At the "Settings" menu, select "System Settings" and then press "ENTER".
    7. At the "System Settings" screen, select "Software Update" and then press "ENTER".
    8. At the "Software Update" screen, select "Network Update" and then press "ENTER".
      Note: The network connection display appears.
    9. Select "Yes" and press "ENTER".
      Note: The server starts to check the version information.
    10. At the version confirmation screen, select "Yes" and then press "ENTER".
    11. The software License Agreement appears. After reading the content, select "Agree" and press "ENTER".
    12. The software update is downloaded and automatically starts updating the HES-V1000 software.While the software update is downloading:
      • "DOWNLOADING XX%" appears on the front panel display, indicating the progress.
      • If the download fails, an error message appears on the screen, and the display returns to the Home Menu.
      When the software update is complete:
      • "VERSION UP FINISH" appears on the front panel display, indicating that the update was successful.
      • If "VERSION UP FAIL" appears on the front panel display, repeat the update procedure above.
    13. The system will power off automatically.
    14. Power on the Home Entertainment Server again.
Please refer the following link:
http://esupport.sony.com/US/perl/swu-download.pl?upd_id=5321&mdl=HESV1000

Feb 11, 2010 | Sony HESV1000 200 Disc Blue-Ray Server

1 Answer

When the system is switch on and the wave on the screen comes on it does not follow up with the main menu why is this !!


your system has malfunctioned i believe all you need to do is activate safe mode.(press and hold the power button for about 5sec. and till you hear a beep)your system should reboot.
you can also contact sony for advice,heres thier number and hours:
Sony Computer Entertainment America
M-SAT 6:00 a.m. - 8:00 p.m. PST
Sunday 7:00 a.m. - 6:30 p.m
800-345-7669 (800-345-SONY)

i hope i have helped feel free to ask me any questions and let me know how it works out

Jan 02, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 will turn on and it will show the ps3 welcom screen and then the logo goes away and the screen sits there and i cant go any further.


Have you tried "soft reset" - when it's on hold your finger on the power button (on the front) for about 5 seconds until you hear it beep 3 times.
It should re-start after that and hopefully be okay.

If it doesn't then I think it's time to call Sony.
Sony Computer Entertainment America
M-SAT 6:00 a.m. - 8:00 p.m. PST
Sunday 7:00 a.m. - 6:30 p.m
800-345-7669 (800-345-SONY)

Hope that helps!

Nov 20, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Where can i download the movie maker windows xp for free??


Connect yourself to the internet get your free download.
Just type it at the search engine, and the computer will
do the rest.

Nov 01, 2009 | TOPICS Entertainment Simple Movie Maker...

1 Answer

My playstation 3 cuts on and the sony comuter entertainment greeting loads with the gray wavy smoke in the background, but it will not go any further and the greeting disappears but the wavy smoke...


THE SYSTEM NEEDS TO BE TUNED,IT HAS LOST SOME MAIN MEMORY SOMETHING LIKE TEMP AMENSIA,TAKE TO A COMPUTER FIX PLACE AND TELL THEM TO CLEAN IT OUT...COST ABOUT 15 DOLLARS

Jul 15, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Turn ps3 on and only wave screen comes up


sounds like yur cables arent quite right try switching them around and making sure they are good and plugged all the way in

Jul 12, 2009 | Sony Playstation 3 (PS3) Console

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Ps3 wont load games


When i turn on my system sony computer entertainment comes up in pink and then nothing else wil not go any further will not play or read games.

Apr 05, 2009 | Sony Video Game Consoles & Games

1 Answer

CANT GET INTO ACCOUNT


Do you see the menu? or is it just blank with the background? as the new update from the network seems to have affected many ps3s. Consult the ps3 site as there may be an update on how to deal with this but i used recovery mode to deal with it when i experienced a similar problem, again i found how to get to it on the ps3 community site:

How to get to recovery menu
  1. Turn your PlayStation 3 off.
  2. Hold the power button until you hear a double beep, then remove finger.
  3. You should be prompted with a screen asking you to press the PS Button on a controller.
  4. The Recovery Menu should load.
The current Recovery Menu supports:

Restart System
Restore Default Settings
Restore File System
Rebuild Database
Restore PS3 System
System Update BACK UP DATA IF POSSIBLE AS IT MAY BE DELETED USING THIS METHOD!!!!!!!

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