After i upload the songs into the music folder and view the songs in my list, they are read as unknown on the mp3 player and they don't work. This only happens for certain songs and i don't know why? How can i make all the songs recognized onto the mp3 player?
I would recommened you to format your mp3 player for before installing any drivers or updates.
If you don't how to format follow these steps.
Click on "Start" - "My Computer" - look for something called "Removavle Disk" which should be your mp3 player. Once you've found that right click on it and click "Format". Once format is complete then go to the site and update the drivers.
Then try putting music on and seeing if it's fixed.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Delete songs and Format (Helps with try to delete BAD TRACKS and folders that will not delete Labeling Unknown Songs: open Windows Media Player and go to library click on artist. The sub folders will be named by the artists and the unknown songs will be in the sub that say's unknown. Click on unknown then right click on the title bar put a check next to artist and album artist. Right click song under artist or album artist or both and type in the name of the artist etc.... This change in your computers Music folders also then sync with your sansa or media player then load songs to it........
Labeling Unkown Songs: open Windows Media Player and go to libary click on artist. The sub folders will be named by the artists and the unknown songs will be in the sub that say's unknown. Click on unknown then right click on the title bar put a check next to artist and album artist. Right click song under artist or album artist or both and type in the name of the artist etc.... This change in your computers Music folders also then syc with your sansa or media player then load songs to it........
To delete files directly from the Sansa player, follow these steps:
1. In playback mode, press the Submenu button.
2. Select Delete.
To delete music files using the computer, follow these steps:
1. Connect your Sansa to the computer.
2. Select Open device to view files using Windows Explorer on initial
3. Locate the folder where your files are stored.
NOTE: Music files are stored in the MUSIC folder. Voice recording files
are stored in RECORDING folders. Photos and Videos are stored at PHOTO
and VIDEOS folders, respectively.
4. Highlight and delete the desired files.
I never use Windows Media to add music to my sansa... If you want all music to show up click on my computer and then click on the icon for your sansa. there may be a folder that says music but if not it is a hidden folder. if this is so you must go to tools, then folder options, and then the tab that says view. under this will be an option that says hidden files and folders and click show hiden fles and folders and OK. this should allow you to see the music folder. from here on you can just copy and paste all files.
First, try this. Delete all the music that you have in your Sansa while it is connected to your computer (BESIDES Angel, Return of the Champion, Cobblestoned Waltz, and Babylon of the Orientals). Then, put in your CD's again and copy them all into a folder on your computer, and save them. Hit My Computer, and go into the folder with the CD's imported songs in it. Next, open Windows Media Player. Highlight by Shift+Clicking and Ctrl+Clicking the songs you want in the folder and right click on them and hit "Add to Now Playing List" in the drop-down menu. Then, go to Windows Media Player and hit the Sync tab, go to "Views" menu, click on the "Now Playing List" option, and drag all the songs into the Sansa tab on the right.
THIS IS FOR VIIIISTTTAAA. If you do not have Vista, I am sorry but I cannot help with that. (Maybe get Vista :-))
the first time i couldnt fix it because i ended up getting a device read error when i tried to acces it in my computer, but i think whatever caused that was different than the second time.
this time my device retained all the songs origionally on it but wouldnt reckognize any new songs. In addition to that, when i deleted all the songs off the player and only put a couple back on the player didnt register those either. so it would seem to me that it is a problem with the device's database refreshing algorithim...although thats just a guess.
neways...to fix it i copied all the data & folders off the sansa (including the .txt and .sdk files) and stored them on my desktop. After that I tried the e200 firmware upgrader available at sandisk.com
After messing around for 2 hours trying to figure out what was going on i deleted all my music, videos, recordings and pictures off the device and proceeded to format it in msc mode.
after the format was complete, i re-copied the data i had backedup on my desktop and pasted it back onto the sansa.
it seems to have worked...but then again i still don't know what caused the problem so it may not work for you. (i think it may have been something to do with one of my music files since both instances happened after i uploaded the same 5 songs onto the player)
also, i had numerous virtual folders & files that had conflicting sizes and would not open when i clicked on them (windows says they had +4GB sizes but properties says 0B also when clicked i get a file not found error).