Question about Palm LifeDrive Handheld

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Palm LifeDrive dead

Palm Lifedrive intermittently crashes.  It will stay off for a couple of days and then the next time I do a reset or turn it on it  will begin to operate again. It may work for a couple of days or a couple of minutes and then will go black again and not even respond to a reset.  I have at one point done a hard reset and removed and reinstalled all of the data with a sync but still get many of the same symptoms.  Currently the device is non responsive – it had started to boot again and I interrupted with an attempted hard reset and it just blacked out.  Is this a motherboard or a switch?  Have you seen these symptoms before? 

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  • nickp48 Nov 03, 2007

    I'm having the same problem. Thought it might be battery, replaced that, it worked fine for a couple of weeks then started crashing out again. Occasionally I could do a soft reboot, sometimes unplugging and replugging the battery worked, sometimes nothing would get it to reboot, once it went into a reboot loop and just kept rebooting til I switched it off. At Palm's tech support suggestion I managed to fire it up and do a complete erase of the hard drive and reload all from backup, but then it just crashed out again.

    Switch, hard drive, or motherboard faulty? Any suggestions welcome. I certainly will never buy another Palm product, just hope to get this one working again.

  • danyal68 Dec 10, 2007

    Audible click, LifeDrive goes into reboot loop, then dies. Tried soft and hard reset, full battery drain & recharge. No luck--any suggestions?

  • 0220 Jun 24, 2008

    lifedrive crashes, cant be turned on. permanently dead

  • nickp48 Nov 27, 2013

    It's been six uears since I posted this, new motherboard and battery fixed the problem and its still working fine.

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I tired both those links and even entering the case number but kept getting an "invalid" message.

I ended up getting a new motherboard as that was the only possible remaining cause of the problem (keyboard, screen, hard drive, etc. all work fine). After installing that, it seems to be going ok for the past two weeks. The original battery was stuffed, it only holds a charge for a day or two, so that was part of the problem but something on the motherboard was also dodgy. I'm convinced now that these products are a failure and that is why Palm have abandoned them.

Posted on Jan 07, 2008

  • nickp48 Dec 28, 2008

    The lifedrive has been working just fine for a year now (touching wood as I write this), and I switched back to the original battery which also works ok. There was clearly a fault with the motherboard which made it think the battery was flat when it wasn't. I'd say, if it keeps rebooting, or boots then shuts off, and the hard drive appears to be working, then the motherboard is the most likely problem.


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You may be stuck in a loop-

http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=2,E=0000000000825355002,K=8658,Sxi=6,Case=Obj(26419)

After you do a hard reset, try naming the palm something other than what the name was before hand and see if that profile works.

Posted on Jan 07, 2008

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1 Answer

It reset and is now stuck on the 1st lifedrive screen and wont go any further


HI there,

Normal 0 The best thing I can offer for you to do is to go to the free palm chat service they offer. I have used this and it worked good for me. Here is a link to the free chat service. Scroll to the bottom of the page and you will see a Palm Chat. From there click on the link that says Chat Now and follow the online prompts. Best wishes...I hope this will help you.

Here is that link.....

Normal 0 http://kb.palm.com/wps/portal/kb/na/lifedrive/lifedrive/unlocked/supportservices/page_en.html

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Battery not holding a charge, maybe...


The only thing close that I can recommend is doing an in cradle reset. Palms site says it only works on certain models, but hey it's worth a shot.


http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=97,E=0000000000825271086,K=7324,Sxi=2,Case=Obj(26419)

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Here is the only thing I found related to your issue-

http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=2,E=0000000000825355002,K=8658,Sxi=6,Case=Obj(26419)

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1 Answer

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tr3 files are desktop PC files, they must be converted to .pdb files by the TomeRaider desktop program. Changing the file extention does not convert the data to Palm format, it is still PC data.

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