If you log in ten times with the wrong password the Blackberry will reset to the factory settings. This will earse all the data and unlock the phone.
Have you tried getting in touch with T-Mobile as i had same problem and they helped me with a code to use.
This is not the solution you are looking for but it is the truth. The password trick only applies when you have an unknown password. If your phone is locked, you need a specific unlock code (unique to only your phone) & you need to follow a specific procedure to unlock your phone. The procedure depends on the phone make & model. Unlocking a blackberry world edition 8830 will not allow you to use it in the US, Canada or Mexico because the frequency used by the 8830 (900 & 1800MHz) is not the frequency used by T-Mobile, AT&T, Rodger or other North American GSM carriers (these carriers use 850 & 1900MHz). You need to get a Blackberry 8800 GSM phone for US use. You can always sell that 8830 phone on ebay.
Call your service company (i.e. sprint tmobile, altell.) they can provide you with a code or they might be able to get you a whole new phone... tmobile has done both for me….
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