Question about Western Digital 250GB MyBook External USB 2.0 250 GB Hard Drive

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My computer recognizes the western digital but i cant view my files.

Well the comuter recognizes the western digital but when i go to my computer to click on the hard drive its not there. What can i do so i can view my files.

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Just update the chipset drivers of ur system form the vendors site,,, tat ll solve the issue...

Posted on Sep 20, 2009

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1 Answer

My computer does not recognize my WD external drive


You've tried different USB cables; so, that cannot be the problem.

You've tried connecting to different computers; so, the problem is _not_ your computer.

What's left is "inside" the case:
* the USB-to-disk-drive adapter,
* the disk-drive.

Open the case, and remove the disk-drive, and connect it as a "slave" drive to some computer.
If it is detected, then the USB-to-disk-drive adapter that has failed.
If it not detected, then the disk-drive itself has failed.

FInd the serial-number on the Western Digital disk-drive, and enter it onto Western Digital's web-site, on the "check-warranty" page. If it's older than 3 years, the warranty probably has expired, unless you were "lucky" and got a 5-year warranty.

Western Digital has a "Customer Loyalty" program -- just buy a new Passport through their web-site, and cite the serial-number, and you'll get a significant discount on _their_ price (could be higher than your local retail computer-store) for a new (probably larger) Passport.

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MacBookpPro osx10.4.11 doesn't recognize new WD passport


the problem is that your western digital operates using the NTFS (New Technology File System) which is the standard file system of Windows. Apple macs is not interopable with native NTFS therefore you need to install a read-write NTFS file-system driver on your mac.

an excellent free mac NTFS driver can be found here-
http://mac.softpedia.com/get/System-Utilities/NTFS-3G.shtml

//javaftper

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My western digital 500 gb hard drive is not recognized


that offten happeneds when your memorie space is low or many files have been corrupted.

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Computer identifies attached drive but does not locate it in computer file folders


western digital (wd3200js)320gb have failed in receiver taken out and run in 3.5 external enclosure using proper connecting cables but my computer is not recognizing there is a hard drive connected. I am using pvr explorer what to do for data recovery.

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I cannot copy files FROM my Western Digital 500GB


Hi,

Check the file system of your hard drive. If your PC is recognizing it, check if its a FAT or NTFS. If it is NTFS then you have to reformat it using your Mac and choose FAT. Mac OS recognizes NTFS as a read only drive. If you plan using it with your PC and MAC you should format it using your mac and choose MS-DOS in disc Utility. You cannot format the drive using your PC Computer with a FAT file system because of the capacity. Only Mac can format it with a FAT file system.

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1 Answer

My computer recognizes the WD but i cant view my files


Sounds like to me you already did the troubleshooting. If you cannot get the drive to function properly on another computer and it has the same symptoms, then logic would say that it is your drive. Note to also use a different cable to make sure it isn't the cable. I would try it on at least two more computers to make sure, hopefully with at least XP and Vista.

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My computer doent recognize my external hard drive


disconnected from the computer and reconnect.
if it still doesn't recognized the device, disconnect and shut-off the power and wait 1 or 2 min. than re connect again.
with all that, if the machine still can't recognized the drive, then the drive need to be check with another work machine, make uure it is in working condition.

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Need help to locate Western Digital Passport 160GB External Drive


Could be a hard drive logic board issue since the computer bios recognizes the drive but the computer operating system does not. Not good.

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WHERE DID MY DATA GO?!?!


are possilbly the files hidden, open file then rght click, goto properties,click on it, see if they are hidden

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