Question about Dell Inspiron 9100 Notebook

3 Answers

My CD/DVD Drive will not work. I've tried updating my virus definitions, reinstall cd, driver updates from Dell ETC ETC. I rarely used the drive, but absolutely need it now. It's a NEC ND-5100A DVD+RW someone please help.

Posted by on

Ad

3 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 700 Answers

First try to check it in the device manager under Control Panel, see if exclamation mark can be seen = driver not installed, x marked = enabled it. If it cannot be found, check it using bios see if you can cdrom. If not reseat the cdrom. But first battery out, off and no other power source connected.

If can be seen in device manager with no exclamation and x marked and it turns. Clean the lens with lens cleaner. If still not maybe virus infection, try to check your task manager, registry editor, run, cmd, folder option if you got one of them is disabled then much likely viral or your hardware is actually faulty.

Posted on Jun 02, 2009

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 909 Answers

Try going into device manager, click start, control panel, system, device manager. Right click on the device and make sure it is enabled, if this doesn't work reinstall the driver or roll back driver.

Posted on Jun 02, 2009

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 696 Answers

Hi,

This is a common problem these days, try the link below, scroll down the page and click on the little fixit guy.(feel free to read the info as well).

This will run a fix that checks for and repairs the most common cause of the DVD disapearing .

http://support.microsoft.com/kb/314060

If this fails to work comment back here and we can look into other possible causes.


Chris

Posted on Jun 02, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Optiarc 7580s dvd does not recognize any disk


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps you

or


or
you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device

hope this helps

Mar 04, 2012 | Sony Optiarc Computers & Internet

3 Answers

DVD does not work


Hi, could you let me know , the dvd drive , doesnot work at all or is it playing cds but not dvds .
Is there any error reported, when you try playing them


Thanks
Proton

Aug 11, 2008 | Televison & Video

1 Answer

My computer's DVD drive does not work. Also There's no sound! The computer is DELL VOSTRO 220.


make sure that the dvd is getting enough power test all leads that are attached to the dvd including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or the drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd/dvd burner then plug them back in this should activate the found new hardware wizard or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device click start control panel administrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps

Mar 17, 2011 | Dell Computers & Internet

1 Answer

Hello i want buy solution cd-rom driver..... my


your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd-rom then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties you will have options under general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall

Jan 16, 2011 | Dell (074JH) Internal 48x CD-ROM Drive

1 Answer

Drawer will not open


make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd burner then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall

Dec 16, 2010 | Dell DVD-rom DVD Drive

1 Answer

D drive is my CD writer drive. when I try to access the D drive I get the following message. D:\ is not accessable. The drive is not ready


make sure that the cd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd burner then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
hope this helps

Nov 19, 2010 | Gateway (5500381) CD-ROM Drive

1 Answer

Blank cd's are not recognized by the Dell Inspiron cd burner


I would first try removing the device in the control panel, system, device manager and then reinstalling the driver. There may be a problem caused by a windows update. In general CD drives rarely go bad. If the CD works say for a music CD then it should work for blank cd. You may also want to check the CD type. If you accidentally used a DVD, that won't work and in some of the older CD drives, they may not handle every type of CD format.

Good Luck

Feb 02, 2010 | Dell Computers & Internet

2 Answers

Hello my Dell Studio 1435, it can read CD but not reading DVD... it give noise when i put DVD..


Try using a good quality DVD cleaner first. The lens for cd/dvd are different so one may work if the other is dirty. If cleaning does not work then the dvd lens may be out of alignment or broke. With today's prices it is cheaper to replace the drive $30-40 than try to repair it. Hope this helps.

Sep 11, 2009 | Dell Studio 15 Laptop

1 Answer

Dvd & cd drive stoped working after an update


filtercheck 4.6 and remove upper and lower filter.

Nov 16, 2008 | Computers & Internet

Not finding what you are looking for?
Dell Inspiron 9100 Notebook Logo

101 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18394 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...