A4tech PK-635 Webcam Logo
Posted on Jun 02, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

When i open my web cam the image was show but after a seconds the image was froze then after one minute the image become all black

My web cam has a problem.. when i open my web cam it show the image but after a seconds the image was froze and beside of the image there was a black line.. and after a one minute the image was become all black.. and the cam has no light..

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

  • Expert 8,637 Answers
  • Posted on Dec 12, 2009
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

Joined: Jan 02, 2009
Answers
8637
Questions
0
Helped
2740668
Points
514

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function
properly.


A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and
Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to
see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger

(http://www.soft32.com/download_30.html )

set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the
computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call
setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on
top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.”
And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or
friends you are connected to.

D. AIM (AOL) Messenger

1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and
video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window.
If you are currently participating in an AOL Live Video IM session, a message will display:
You must disconnect the current AOL Live Video IM conversation before running setup. Would you
like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers
and microphone are working properly. Follow the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to
first check your audio and video settings? Click the Yes button. The Audio and Video Tuning
Wizard will appear to help you verify that your camera, speakers and microphone are working
properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may
appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.

After you get your camera installed properly, DO NOT unplug it from the USB port as it will
cause the drivers to be corrupt and render the camera unusable till reinstalled it properly.
Hope this helps. Bud

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

What's your problem?acer crystal eye webcam screen is black

reset the driver Run the software diagnostic,and reinstall it.
or Restore the computer to some date , that was working before. Of course RUN the ANTIVIRUS 2) malware c) defragmen disk.
God bless you
0helpful
2answers

Lost the installation CD of the super web cam model no M 6220, how to get the soft ware?

Is this page any use to you?

http://www.logitech.com/en-gb/435/352?section=downloads
0helpful
2answers

Dark blue colors on my web cam

i have the same problem with mine! it's a m505-s980 laptop. the camera froze up so i restarted the computer and now the camera shows dark blue!
0helpful
1answer

I have problem that my web came on instaled...broadcasting image but unable to show the image on 2nd end....... who can solve this problem.......

i have in built web cam ,it was working on windo vista,,now i changed my vista...now it is windo xp
but cam is not working it is full black
how can be solved plz
Apr 28, 2009 • A4tech PK5
0helpful
1answer

I am not getting any image or video from my web cam.

1st You download Webcam Driver.
I am not getting any image or video from my web cam.
After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.
3helpful
1answer

A4tech web cam not working

Try using an updated software driver for your model.

Just visit A4tech's support and download page HERE.

Choose your model in the drop down boxes.

Download and install and you should be back in business.

Let me know if you run into any problems.

Please don't forget to rate my solution FixYa

Thanks!
2helpful
2answers

Blurry picture

There is a focus ring around the lens of the WEB cam turn this ring until your image becomes clear, just like a camera focus knob.
Click on the WEB cam software, you will be able to go into an options or configuration, click on video setting, you should see an image of yourself, adjust the focus until the image is clear.
0helpful
1answer

Acer crystal eye web cam

sir,
i am vishnu sai
i am using acer laptop last 7 months i have a promblem with web cam is not working
0helpful
2answers

Its recongizes the cam, but its a black image

if your cam is reognised it just may be a faulty driver, or the image display settings are too high for the cameras pixels so check the options. Other than that uninstal the cam software from add/remove programmes and remove cam from usb port, reinstall software and plug in cam again. Also check that the software being used is not being stoped by your firewall or internet security programme, as the software may have an updater running in the background and causing the software to run incorectly.
Not finding what you are looking for?

266 views

Ask a Question

Usually answered in minutes!

Top A4tech Computers & Internet Experts

k24674

Level 3 Expert

8093 Answers

ExpressFiX
ExpressFiX

Level 2 Expert

691 Answers

Steve Sweetleaf
Steve Sweetleaf

Level 3 Expert

1212 Answers

Are you an A4tech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...