Question about Motorola Mobility E815

1 Answer

Main screen blank

The front outside screen looks normal, but when you flip it open to the main screen it's just snow white.  Actually if you look at it from an angle it appears that the top 1/4 is dark blue and the rest is white. This seems to be a phenom as a couple people are reporting this issue within the last 24-48 hrs.  The cell still dials out and makes & receives calls (although you can't see the display now of the numbers dialed) but obviously texting is out of the question.  I've "updated" the phone (*22899 via Verizon to update the software) & have taken the battery off & done all of the known simple fixes already.

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  • schutnstar Nov 04, 2007

    My main screen has gone blank also and looks perfect from the external screen. Occasionally my wallpaper will come back up and the phone will appear to be normal but will not function. Sometimes the screen will just go completely haywire and begin to change colors from green to purple and when I turn the camera on from the side button the screen looks like a TV on a cableless channel. Phone was perfectly find one minute and messed up the next!

    This must be a huge conspiracy! Any suggestions?

  • misspiggy696 Oct 04, 2008

    Same here. My boyfriend just got my old phone switched to this one today and it's already giving me problems.

  • tedsummer Nov 02, 2008

    i have the same problem. has anyone had this fixed?

  • Anonymous Nov 05, 2008

    same problem...my screen went blank/white today...could not do anything. I think it is a bug with the phone and we need to contact Motorola...could have to do with DST.

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1 Answer

Same problem here...must be a bug with the phone or has to do with DST..Appears all E815's will not work.

Posted on Nov 05, 2008

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there is nothing wrong with your screen, the problem is from the flex that connects your screen to the phone's main board. This flex must have worn out that's why your screen is not displaying any picture.

The problem is common with flip and slide phones. The flex gets worn out as a result of constant opening and close of the flip or slide phone.

I would urge you to replace the flex and I am assuring you that your screen will display picture again. You might also be lucky to find out that the flex is not well fix, that is, it may have loosed contact.

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Hello,

there is nothing wrong with your screen, the problem is from the flex that connects your screen to the phone's main board. This flex must have worn out that's why your screen is not displaying any picture.

The problem is common with flip and slide phones. The flex gets worn out as a result of constant opening and close of the flip or slide phone.

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Hello,

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The problem is common with flip and slide phones. The flex gets worn out as a result of constant opening and close of the flip or slide phone.

I would urge you to replace the flex and I am assuring you that your screen will display picture again. You might also be lucky to find out that the flex is not well fix, that is, it may have loosed contact.

If you cannot change the flex yourself, maybe you should take the phone to a local repairer within your vicinity, so that the flex can be fixed/replaced.

Good luck.

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