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Cd does not play when inserted. We cleaned the lens with a lens cleaner.

Cd player does not know that a disk has been inserted. The track numbers do not come up and it won't play. Two little lines just blink and if you press skip forward nothing happens. This is a Memorex karaoke CDG player.

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The optical lens assembly is damaged at this point. the lens has burned out and the tracking/load motor seems to be faulty as well. replace the optical lens asap.

Posted on Jun 03, 2009

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Posted on Jan 02, 2017

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3 Answers

Cd keeps skeeping


You can try to clean it with a soft cloth. I would check the disk for scratches. If that doesn't work, you can try it in a different player. If it works in a different player, the other player needs cleaned or replaced. It is possible the disk is damaged beyond repair.

Apr 21, 2015 | Audio Players & Recorders

3 Answers

Dvd disc want play. Attempted to play several disc with negative results. Receive message that says"No Disc".


  • This could be a real easy fix actually. When you have a disk in the DVD player and it says "NO DISK" the 1 of 3 things is going on.
  1. Make sure you have a non home made DVD. Some DVD players will not play DVD'S in certain formats.
  2. If you have a normal DVD in the DVD player and are getting "NO Disk" then there is a real good possibility the lens is just so dirty that it is not recognizing your DVD at all. This happens a lot to all disk players that are neglected from the cleaning process. Get a disk player cleaner and run it through a few times until the disk is read again. Sometimes the lens is so dirty you have to try a few times just to get the cleaner disk itself to play just to do the actual cleaning. Make sure to run that cleaner disk through once a week. These disk cleaners "sweep" the lens and work well. You can get one at your local Best Buy for $8usd.
  3. The last thing it could be is that somehow the lens has come out of alignment. Just a millimeter out of alignment is all it takes to not be able to read a disk and DVD players get bumped and knocked off the shelf easy. So this can happen often especially with the more smaller travel DVD player.

  • Hope this helps and thank you for using FixYa.

Regards, Tony

Jul 19, 2011 | Durabrand DUR85

2 Answers

CD tray opens and shuts fine. With CD loaded and shut the screen still says NO DISK. These are disks which have always played without problem on this CD player. Is there anything I can try before taking...


When the CD player loads properly and still reads as no disk this indicates that the player lens (Optical device which reads the disk information) Is either dirty or bad. The only option you have is to get a disk lens cleaner and run it on the system. Once you run it, it is supposed to work if the lens is not spoilt. Otherwise you will just have to replace the lens by taking it to a repairer.
Hope this solution has been helpful?

Jan 17, 2011 | Audio Players & Recorders

1 Answer

Hi my cd player will play for a couple of tracks then start jumping have cleaned disk but to no availehow can i clean laser on a multi disk


multi-disk or single disc player has only one (1) lens (reader), so you can use those commercially available cd player lens cleaner. ( a disc with tiny brushes in it.)

Apr 30, 2010 | 2004 Land Rover FreeLander

2 Answers

The problem is i cant play mp3 or DVD s in my philips dvd player when i insert sometimes it plays but sometimes it says LOAD but doesn't play.product code is philips dvd dvp3268


When the unit does not load any disk, that is usually because of a problem with the optical laser lens that is dirty, faulty or opaque, and will start operating on certain disks better than others.

In that case you will hear disk spinning, whirring and clicking, but the TOC (table of content track at start of CD/DVD will not be read, therefore the error.

Whe this problem is starting you may be able to read only CD, DVD or Blue ray, or for example only DVD-R and not +R , or only to read and not to write and so on. After more prolonged usage , often the unit goes losing the rest of functions, and ends up not reading anything at all.

If instead there is no noise, and disk does not spin at all , then there is a faulty motor, or the motor micro-switch is bad. This situation is far less common than the lens problem.

Try first using a CD/DVD or Blue ray lens cleaner disk to clean the lens. If that does not work you will need to disassemble the drive , and clean lens directly with q tips and isopropyl alcohol, or to replace the CD/DVD lens, or the whole drive unit.


Jul 21, 2009 | Philips DVD625 DVD Player

2 Answers

Jvc kd-sx770 car stereo--radio works, but cd player doesn't


Hello beeswing70,

The player is recognizing that a CD has been inserted but is not able to read it.

Sometimes the lens assembly becomes contaminated and obscures the laser. I'd try using a commercial "lens cleaning CD" two or three times and then try a CD again. These lens cleaning CD's are widely available. If cleaning does not help, the player need professional service.

Hope this helps.

May 25, 2009 | JVC KD-SX770 CD Player

1 Answer

Player shows '' No Disc'' even when inserted with a disk


When player says no disk, even if the disk inside, and you hear a whirring and clicking noise when you insert a disk, that means that the CD lens is dirty or defective, and the CD drive cannot read the initial CD track, and returns no disk.

Try first using a CD cleaner disk, if that does not work, then you will need to take the apart the unit to clean lens with isopropyil alcohol and cotton sticks.

See also the following websites on how to clean the lens, use a cleaner disk first:



Gizmo Highway DIY - Clean your CD player lens


Lens Cleaning CDR CD-RW (how?)


DVD Not Working

Mar 04, 2009 | Sony Televison & Video

1 Answer

NAD 5000 CD player


I FIX MY NAD 5000 CLEANING THE LASER LENS USING COMPRESS AIR

Nov 06, 2007 | Audio Players & Recorders

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