I'll admit that I have had this problem for quite a long time, but if you can help me correct it, I would really appreciate it. My SIR - TS160 worked great for the first couple of years after I purchased it in 2003. In 2005 I lost the signal from 2 of the satellites. I had DirecTV come out and they checked the dish and that checked out o.k. They tried a different receiver and everything worked, so it must be the receiver. I did not want to replace the receiver at that time because I was going to wait and get a HD Tivo later on when the price came down. Well I waited too long, they no longer are associated with Tivo and the receivers that they have now are not that reliable. Hopefully, the next best thing would be to repair the one I have. Here are my symptoms: Satellite (A) 101- 85% signal, Satellite (C) 110 - 0% signal, and Satellite (B) 119 - 0% signal. Is there a common problem that would cause this or am I out of luck? Any help you can provide will be greatly appreciated - Rick
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There is an installation problem, and you need a technician. When the receiver reboots, it sends a boost of power to the LNBF until it gets a signal in return, or gets a response of no signal. If you have damaged lines, a damaged receiver, damaged LNBF, or low signal reception on your antenna, a rebooted receiver will, for a very short time, boost the signal enough to get reception. Then, the receiver will drop the power back to the correct levels, thereby eliminating the short term reception boost. A technician can repair your installation to improve the reception, as long as there is Line Of Sight to the correct satellites.
Hi there, jer1241! I reviewed your post and wanted to help with that issue. Check your dish satellite outside and make sure it's still secure. If it got knocked down or out of line, we'll need to get a technician out there to fix it. Also, make sure the cable connection from the dish to your receiver inside your house is secure and undamaged. In the event that both of those are still in good shape, unplug the receiver from the outlet for at least ten seconds and then plug it back in. That should work in regaining the signal. Let me know how that goes!
It looks like you have lost the signal for the 119 satellite from your dish. Are you getting an error message, either 002 or 015, saying the satellite signal has been lost or acquiring satellite signal? First, check the cables on the back of the receiver to make sure they are secure. You can also run a check switch test to see if there is a problem between your dish and receiver.
Press the Menu button on your remote. This will bring up the Main Menu on your TV screen. Input the numbers: 6 (System Setup), 1 (Installation), and 1 (Point Dish). On the right side of the Point Dish screen are 3 buttons. Select the Check Switch button. Within the 2 large boxes are satellite numbers and green or red boxes. Make a note of the satellite numbers (should be 119, 110), the trans, the device, and switch. Super dish and alternate should not be checked. Select the Test button on the bottom of the screen. If a box pops up with a warning about TV 2, select Yes. It will now run the check switch test. Let it complete the test. After completion, the screen will automatically go back to the Installation Summary screen. You may get a message stating that the Check Switch test has found fewer satellites than previously detected. If you get this message cancel out of each screen (do not save the results) till you are back to the TV screen and it is acquiring Satellite signal.
If you don't get that error message, see if the information on the Installation Summary has changed. Then select Done on the next 2 screens and cancel out of the others till you get the message, Acquiring Satellite Signal. After it finishes acquiring satellite signal and downloads the program guide, see if you are getting a picture - try different channels. If you still have problems, please email me at, firstname.lastname@example.org. If you are still experiencing problems, we will need to send a technician to fix the problem.
Hi, Mary with Dish Network Customer Service, I will be happy to assist with this. This receiver needs to have a Separator (splitter) that has one coax cable coming from the Satellite into the single side and then two cables out, which connect to the receiver box. The Separator is marked with a SAT1 & SAT2. They will connect up to SAT1 & SAT2 on the receiver box itself. If you are using a different typr splitter, it is probably not rated for the splitting of the Satellite feed. I hope this helps you, if not feel free to contact me.
What are you getting on your TV 1 screen? Are you getting 015, acquiring satellite signal or weak or no signal, blue/black screen or snowy screen? Each of these problems requires certain troubleshooting steps. For the 015 message, a component from the Dish to the receiver may be bad. It could be weather related. For the other problems, the TV may not be on the correct input setting or channel. If you can provide more information, I would be happy to assist you.
1 - The correct sequence for all channel data input: a.satellite name; b.frequency; c.polarisation; d.data/symbol rate; e.fec. Did you respected that for every single one? 2 - If yes then is the signal strength for each frequency above 80% ? 3 - Did you scanned all satellites after you have loaded the data?
Signal Fade And Loss ~ Important, especially during winter!
Keep in mind that satellite broadcasts occur directly from fixed satellites in space to users. UPLINKS TO that satellite can happen from almost anywhere in the world! This includes broadcasts from remote studios, satellite vans and trucks.
Even signals from the main providing studios are susceptible to weather conditons even tho they have huge, high-gain transmitting dishes!
Weather is a major factor for both the uplinks and downlinks! Storm clouds can block the signals anywhere in the signal path(s). Rain clouds do too ~ even if it's not raining yet. Water-laden clouds make some of the BEST signal attenuators.
So one may have a gorgeous day in San Diego (let's say), but storms back east could trash satellite reception at his location and potentially everywhere else!
As you know, weather conditions all over the US are changing constantly with many severe storms occurring this past week and during any winter. In fact this week there was total signal loss on several satellites and I suspect storms back east were a big factor.
So it could have just been issues of timing for you. The UPLINK had intermittent problems with signal paths semi-crippled by weather... YOUR weather was CLEAR, but your reception was far from problem free ~ only because of weather problems elsewhere.
If you see intermittent satellite reception do check out the weather... especially back east.
Sure you can, if you have Dish Network go to the receiver and turn the TV and receiver on. Then press menu-6-1-1. This takes you to the point dish screen. You will come out with better results using a compass to find the azimuth the dish should be pointed toward and bore sighting the dish by pointing it in that direction. You then will need to move the dish in very minute increments pausing for 15 to 20 seconds after each move to ensure the satellite signal can be found. If you have ran a check switch prior to this and have lost all satellites you more than likely will not receive a signal until you run another check switch and have found the signal of at least one of the orbitals. If this proves to be to tedious and many times it will you can usually find an inexpensive signal pointing device at a store like Radio Shack. Hope this is some assistance to you. Let me know if I can be of additional assistance and thank you for using Fix Ya.