Question about Turbo Air 49 cu. ft. / 1388 liter Commercial Freezer MSF-49NM

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Msf-49nm will not stay below freezing!!

Every now and then the freezer temp. starts to rise and holds around 20 degrees Faren. It will not go down even though we cleaned the condenser. The darn thing still tries to defrost even though the food inside is not frozen. We are out of warranty and have to call a tech every time. Is this a common problem and how can we get it back to the negative tempuratures? Thank you for any advise or help.

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  • nemo_tone Jun 03, 2009

    First, thank you for your brilliant response time. Same day! Much appreciated. When I say once in a while, I would have to say about every 3 weeks to one month.

  • Dennis Boxerman May 11, 2010

    http://www.turboairinc.com/TB-Service/Om...



    Try this web site. It is a manual on your unit.



    When you say the temp goes up every once in awhile, do you mean once a week, once a day, or more frequent. Let me know as this does tell me some thing.

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  • Turbo Air Master
  • 1,253 Answers

My next question is, you say you have to call a tech to come out. Is he doing something? And if so, what? With the limited info I have at this time, it sounds like there may be a refrigerant problem. Let me know so we can continue. Am looking forward to resolving this.

Posted on Jun 05, 2009

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