Question about Western Digital Passport 160GB External USB 2.0 Hard Drive - Black

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Western digital passport 160gb external ( device not recognize

It was working fine then now it says usb device is not recognize help please

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As you did not specify 2.5" or 3.5" I will give you both sets of steps:

If it is a full sized hard drive and requires power, it may not be getting enough power, have the AC adapter tested at a computer shop. If it is dead/dying replace it, if not move onto the next step.

Try a new usb cable, also available at most computer shops. If the new cable works at the shop try your old cable as well. If the old one doesn't work, buy the new cable, problem solved if it does work the problem is either in the caddy or your computer.

Assuming it's in the caddy, now have the people at the shop swap the HDD from your shell into a new one and test the drive again, as with the above if it works you're done. If it doesn't the problem is internal to the actual HDD. Time to buy a new external drive and send the old one for recovery if it has any crucial data on it.

Let me know how you make out and if needed I will provide additional steps. Also if you need data recovery help let me know your region and city and I will recommend an appropriate facility.


Chris

Posted on Jun 02, 2009

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Posted on Jan 02, 2017

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1 Answer

Cant see my passport external drive on new windows 8 laptop


Try unplugging from usb and plugging it back in. Also, you may need a SAS driver for your computer to recognize the drive. Some drives have internal encryption and require a driver before the computer recognizes them. Check the Mfg website to see whether this drive requires one.

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3 beeps its searching for a connected device

click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated
if this fails to fix the problem

you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
hope this helps you

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I have been using a Western Digital 160GB USB 2.0 external hard drive for about four or five years now and everything worked perfectly. Then a couple days ago, I unplugged it from my computer to use on...


I would go to .....www.wdc.com and download their diagnostic software for Windows and run a test on the drive.

http://support.wdc.com/product/download.asp?groupid=205&lang=en

Data Lifeguard for Windows is what you want

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Wd 160d passport external hard drive is not recognized. What data recovery software can I use to recover files??


CardData Recovery can recover data from all camera flash memory cards includingCompact Flash Card (CF), Smart Media Card, Secure Digital Card (SD),Multi-Media Card (MMC), XD Picture Card (XD), Micro Drive, Sony Memory Stick(Duo, Pro), as well as removable storage including Zip disk, USB drives andHard drives. Recovery of files is also possible even when drive has beenformatted.
http://www.card-data-recovery.com

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My computer wont recognize the drive or allow me to reformat my passport.


Try downloading the device driver from western digital site for your respective OS. And try formatting it with the western digital inbuilt software, which works great.

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Device is not recognized


Probably not the right answer for your problem. Mine is an external 1 TB Simple Drive. Mine wouldn't respond at all. I unplugged the power cable from the back of the hard drive and replugged it in and instantly it worked. I had tried rebooting the computer, plugging/unplugging over and over into the computer and that didn't work.

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I have a Western Digital Passport that works fine


Western Digital Passports work perfectly on USB ports 2.0 that supplies 5v of electricity with a max of 500mA. If your computer was manufactured more than 5 years ago, it may be using the USB 1.1 which is slower than the current.

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Using the 160GB passportHard drive


are there any errors that popped up while copying the music files? if not, then it probably works fine. the files are now stored on the harddrive.
if you want to safely unplug and carry the HD over to another computer, you can., the files should be accessible... that's all a harddive does.

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Need help to locate Western Digital Passport 160GB External Drive


Could be a hard drive logic board issue since the computer bios recognizes the drive but the computer operating system does not. Not good.

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WD Passport appear as an unknown device


try it again, after going to wd dot com, and getting and installing a new set of drivers..

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