Question about Western Digital Passport® WDXMS1600 160 GB USB 2.0 Hard Drive
My 250 MyPassport powers on and makes the booting sound all right. It lights up but windows XP never detects it. It used to work prefectly okay before. Any advice. Thanks
As you did not specify 2.5" or 3.5" I will give you both sets of steps:
If it is a full sized hard drive and requires power, it may not be getting enough power, have the AC adapter tested at a computer shop. If it is dead/dying replace it, if not move onto the next step.
Try a new usb cable, also available at most computer shops. If the new cable works at the shop try your old cable as well. If the old one doesn't work, buy the new cable, problem solved if it does work the problem is either in the caddy or your computer.
Assuming it's in the caddy, now have the people at the shop swap the HDD from your shell into a new one and test the drive again, as with the above if it works you're done. If it doesn't the problem is internal to the actual HDD. Time to buy a new external drive and send the old one for recovery if it has any crucial data on it.
Let me know how you make out and if needed I will provide additional steps. Also if you need data recovery help let me know your region and city and I will recommend an appropriate facility.
Posted on Jun 02, 2009
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Posted on Jan 02, 2017
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