Question about Microsoft Xbox 360 Console

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Xbox 360 Console: Trey will not open or respond.

Ok. Here's the problem. When I try to open my xbox trey with the eject button. It wont open at all. And the Green light (around the power button) will tell me he is going to open it (You know that flashing, green). But nothing happens at all. So then I checked microsoft and they told me to open it by hand and then try to close it with eject button. But nothing happens at all! Really dont know what the problem is. Anyone know what to do?

By the way, I get normal screen on television, of the xbox. So it's only the trey I guess.

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  • 51 Answers

This happens WAAAAAAY to often with these consoles.

The culprit is a magnet inside of the dvd player that holds the tray from opening because the magnet is slightly too strong. The magnet is used to hold the dvd/games in place while they spin. The way to fix this is to buy a package of those hole reinforcment rings that you use to fix the holes in paper to keep inside of a binder. at staples they are called portable reinforcments.

What you have to do is place one or two fo these ring stickers over the magnet inside of the dvd player. If you open the dvd player you will know exactly what I'm talking about.

here is a tutorial video link:
http://www.youtube.com/watch?v=5ur-ewRUWXU&feature=related

Posted on Jun 03, 2009

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SOURCE: my xbox 360 disc trey wont open

take the front face plate off and reattached it it should work after that.

Posted on Dec 09, 2007

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SOURCE: New console xbox 360 out of the box. the loading

push the button take your finger nail on the underside of the tray and gently pull.

Posted on Aug 07, 2009

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Does this do it to every game?

I would seriously try to just replace the console call 1800-4my-xbox and see what they can do.

Check out www.xbox.com and click support check out recent topics made by Xbox as well.

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