Question about Microsoft Natural Ergonomic 4000 Keyboard

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Lower right panel of keys and number pad do not respond.

I have a Microsoft Ergonomic keyboard. The lower right part of the board does not respond; the N M , . / AND the 123 on the number pad. The ENTER key also does not respond.

I believe this happened after I cleaned the keys with wet sponge. Did I short something out?

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  • Anonymous Mar 27, 2014

    It almost seems as if it is stuck in a certain lockout or loop pattern. Also number keypad doesn't respond although indicator light shows activated.

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  • Master
  • 696 Answers

Hi,

Sounds like you solved it yourself. NEVER use a wet anything to clean electronics, water and circuitry were never meant to meet.

You will most likely need to replace the keyboard, that being said if you need to clean it again in the future use "canned air" compressed gas to blow out any dust and debris and if you must scrub it down, disconnect it from the computer first, use something like Monster Screen Cleaner then let it dry overnight or blow it out with the "canned air" then let it airdry for at least 4 hours before plugging it back into the computer.


Chris

Posted on Jun 02, 2009

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Try reseating the key board.

Check whether the keys are stuck especially the shift,alt,caps lock. 

Hav you spilled any liquid on the keyboad.

Try uninstalling any software you installed for the keyboard and remove it from Device Manager (Click Start-Run-Type devmgmt.msc and click OK).

Reboot and see if that helps anything. Also, check the right shift and make sure it isn't stuck and check the keyboard settings in the Control Panel

Update the keyboad software from the microsoft website.

Pleae mntion the model  number of the keyboard to help us know more about the keyboard.

You can try holding down function key and press f11.

Control Panel -> Regional and language settings -> Tab: Languages,
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Check this to know the functions

http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b894513

Check the keyboard settings.

Try using other keyboard to know the keyboard is fine or not.

This will help you i hope.

Good Luck.

Live, Love, Laugh.

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