Question about HP Officejet 5610 All-In-One InkJet Printer

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Cannot receive faxes but can send

I cannot scan to email. Why? It scans but then gives a refusal to got to the the mail page. dialog box with red cross. what is the problem.? How do I fix it? Has it anything to do with the Outlook ?Scanning word maked the doucment too heavy.

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  • martinbeck Jun 03, 2009

    Sorry but your proposal was of no use .

    I can still not scan to mail

    Rgds

    martin

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  • 62 Answers

Usually outlook wouldn't be the problem. check the fax's setting.
The easiest thing to check is the recieve mode setting. most of the time when this happens the machine is set on manual recieve. Set it to automatic recieve and you should be fine.

Try using other emails too to check if you are able to receive faxes.

Good luck,

~regards,
Jegan

Posted on Jun 03, 2009

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I want to scan a document to send to email how do I do this


scan the document , save to your pc , laptop , then when wanting to send on attach it and send

Mar 15, 2016 | Canon PIXMA MX432 Office All-In-One Inkjet...

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How do i send my application forms if they are on paper?


put in an envelope and put a postage stamp and address on the outside of the envelope and then put it in a post office mail box that collects mail to be posted.

If you were referring to email you need to scan the documents and save them to a file. Then you to email and compose an email message and click on the attach a file option and attach eack scanned page via its file name.

If you do not own a scanner
if the place you are sending the application forms has a fax then find out the fax number and then send each page via fax.
If you do not have a fax machine check with your local newsagency if they have a fax machine that you can send faxes on for a paid price.


Jan 30, 2015 | Health & Beauty

2 Answers

Fax driver missing


Microsoft Office 2010 has a feature that lets you send Outlook, Word, Excel, and PowerPoint files as Internet faxes. This feature relies on having the Windows Fax Printer Driver or Fax Services installed on the computer to send the faxes. The Windows Fax feature is not enabled by default for all editions of Windows. If your edition of Windows includes the driver or service, you must install it before you can send Internet faxes.
Which operating system are you using? Windows 7
  1. In Control Panel, click Programs, and then click Programs and Features.

Note In Classic view, double-click Programs and Features.

  1. Click Turn Windows features on or off.
  2. In the Windows Features dialog box, under Print and Document Services, select the Windows Fax and Scan check box.
  3. Click OK.
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Windows Vista The Windows Fax Printer Driver is included in the following editions of Windows Vista: Business, Enterprise, and Ultimate.
  1. In Control Panel, click Programs, and then click Programs and Features.

Note In Classic view, double-click Programs and Features.

  1. Click Turn Windows features on or off.
  2. In the Windows Features dialog box, select the Windows Fax and Scan check box.
  3. Click OK.
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Windows XP
  1. In Control Panel, click Add or Remove Programs, and then click Add/Remove Windows Component.

Note In Classic view, double-click Add or Remove Programs.

  1. In the Windows Component Wizard, select the Fax Services check box.
  2. Click Next.
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Windows Server 2008 To create a fax server, you must install the Fax Server role. This installs the Fax Server role page, Fax Service Manager, Windows Fax and Scan (with faxing capabilities only), the Fax service, and the Fax printer.
  1. In Control Panel, under Programs, click Turn Windows features on or off.
  2. Right-click Roles, and then click Add Roles.
  3. In the Add Roles Wizard, under Select Server Roles, click Fax Server role.

Note If Print Services are not installed, you are prompted to install it.

  1. Click the users or groups that you want to send faxes.
  2. Click who you want to have access to the fax server inbox.
  3. Click Install.
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Windows Server 2003 The Fax Service is included in all editions of Windows Server 2003 except the Web edition.
  1. In Control Panel, click Add/Remove Programs.
  2. In the Add/Remove Programs dialog box, click Add or Remove Windows Components.
  3. In the Windows Component Wizard, select the Fax Services check box, and then click Next.
  4. If you want to share the fax printer so that everybody in the network can send and receive faxes, click Yes.
  5. Click Finish.


Click here for fax driver

Jul 26, 2011 | Office Equipment & Supplies

1 Answer

How does the 1210 scanner work with Windows 7? I have downloaded the driver for the printer and it works ok, but I cannot use the software for the printer. The copier and the scanner work, but i cannot...


You will have to do a two step process to send a scanned document or image by email; the scan to e-mail button won't work. Scan using either Windows Fax and Scan or Paint. Save your file. Then start (Compose/Write) an e-mail to the person you need to send the document. Click Attach and browse to the location where the scan was saved. The default folder is C:/Users/<user_name>/My Documents/Scanned Documents . Click OK after selecting that image. Finish writing your e-mail and send it.

If you'd like to automatically open the e-mail program, browse to the folder where you saved the fax from Computer (Start button) and right click on the image. Choose Send to Mail Recipient. The new mail compose window should open.

I hope this helps.

Cindy Wells
(a program like PaperPort may let you send to e-mail recipient without the extra step; however I'm not sure of the details.)

Mar 22, 2010 | HP PSC 1210 All-In-One InkJet Printer

2 Answers

HOW TO EMAIL SCANNED DOCUMENTS FROM HP J4580 DIRECTLY?


It is not possible to email the scanned file directly through the printer. However, you may send fax over the Internet

You may subscribe to a low cost phone service that allows you to send and receive faxes with your device by using the Internet. This method is called Fax over Internet Protocol (FoIP). You probably use a FoIP service (provided by your telephone company) if you:
• Dial a special access code along with the fax number, or
• Have an IP converter box that connects to the Internet and provides analog phone ports for the fax connection.

NOTE: You can only send and receive faxes by connecting a phone cord to the port labeled "1-LINE" on the device. This means that your connection to the Internet must be done either through a converter box (which supplies regular analog phone jacks for fax connections) or your telephone company.

Some Internet faxing services do not work properly when the device is sending and receiving faxes at high speed (33600bps). If you experience problems sending and receiving faxes while using an Internet fax service, use a slower fax speed. You can do this by changing the Fax Speed setting from High (the default) to Medium. For information on changing this setting, see Set the fax speed. If you have questions about internet faxing, contact your internet faxing services
support department.

(Ref from the manual of the printer.)

Hope this helps.

Jan 23, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

Scan multiple pages to email


Do you have Microsoft Office?? If you do try this:

First, gather the paper you want to scan. If your scanner has anADF, you can load a stack of pages at a time. The first time you scan,Document Imaging detects the ADF for you.For more information about the ADF and whether your scanner has one,see the documentation that came with your scanner.
You will also want to sort your paper; if you have color pages thatyou want scanned in color, sort these in a separate stack from theblack and white pages. Load your first page, or first stack of pages(with an ADF) in your scanner.
Then, start Microsoft Office Document Scanning (the scanning component of the Microsoft Office Document Imaging program.)
  • On the Windows Start menu, point to All Programs (Programs in Windows 2000), point to Microsoft Office, point to Microsoft Office Tools, and then click Microsoft Office Document Scanning.
Tip If Microsoft Office Document Imaging is already running, you can start the scanning component by clicking Scan New Document on the File menu.
Set up your scanning optionsIn the Scan New Document dialog box, do one or more of the following:
  • To view your scanned file(s) in Document Imaging after they have been scanned (recommended), select the View file after scanning check box.
  • If your scanner is equipped with an ADF, click Scanner, and then select the Use automatic document feeder check box.
  • If your scanner is equipped with an ADF and you have double-sided originals, select the Original is double sidedcheck box to scan both the front and back of multiple pages. Place thepages in the feeder so that the page fronts are scanned first.The Microsoft Office Document Scanningdialog box will appear after each scan, allowing you to turn the pagesover and scan the page backs. Document Imaging automatically collatesthe pages in the correct order after scanning is complete.
  • If you have a true duplex ADF (one that automatically scans both sides of the page), do not select the Original is double sided check box. Instead, in the Scan New Document dialog box, click Scanner, and then select the Show scanner driver dialog before scanning check box. When your scanner driver dialog box appears during scanning, select the proper duplex settings.
  • If you want to scan pages manually, select the Prompt for additional pages check box. Office Document Imaging will pause after each page is scanned, allowing you to place the next page in your scanner.
  • By default, optical character recognition (OCR) is performed onyour document during the scanning process. Although performing OCR addstime to the scanning process, it also has the following benefits:
    • When you open the scanned document in Microsoft Office DocumentImaging, you can search for recognized text in the document, copyrecognized text in the document to another document or program, andsend recognized text in the document to Microsoft Word, withoutperforming OCR manually.
    • You can have your scanned files saved with an automatic filename based on the first words on the page (this is the default.)
    To turn off OCR during the scanning process (you can perform OCRmanually in the document in Document Imaging after scanning), do thefollowing:
    1. In the Scan New Document dialog box, select the preset you want to use, such as Black and white.
    2. Click Preset options, and then click either Create new preset (and then type a name for the preset), or click Edit selected preset.
    3. On the Processing tab in the Preset Options dialog box, clear the Use OCR to recognize the text of the scanned image check box.
Select location, name, or file type for the scanned filesPart of the scanning process is to save a scanned page to a file. Bydefault, when you scan multiple pages, the pages are saved in one file.If you want to save each scanned page as a separate file, select thenaming convention for the scanned files, or change the location or fileformat of the scanned files, do any of the following:
  1. In the Scan New Document dialog box, select the preset you want to use, such as Black and white.
  2. Click Preset options, and then click either Create new preset (and then type a name for the preset), or click Edit selected preset.
  3. Do one or more of the following:
    • To save each scanned page as a separate file, select the Save each page as a separate document check box on the Page tab.
    • To change the location for the saved files, click the Change button on the Output tab, and select a location.
    • To select the way the individual files will be automatically named, click one of the File Name options on the Output tab. (If you have turned off OCR during scanning, you will be unable to use the Auto name based on first words on page option.)
    • To select the file format the scanned pages will be saved in, click the Advanced button on the General tab, and select the options you want.
  4. Click OK.
Scan your pages
  1. In the Scan New Document dialog box, make sure the preset you want to use is selected, and then click Scan. If you selected the Original is double sided check box or the Prompt for additional pages check box, the Microsoft Office Document Scanningdialog box appears periodically to let you know that the scanner hasfinished. You then have the option to continue scanning (place anotherpage in a scanner that doesn't have an ADF) or turn your page or pagesover to scan the other side. Arrange your page or pages as desired, andselect the option you want to continue scanning.
  2. When all pages, all sides have been scanned, click Done in the Microsoft Office Document Scanning dialog box.
  3. To scan additional pages, review the Get started section above, and then repeat the instructions in this section (Scan your pages.)
Organize pages in the saved file(s)Now that you've finished scanning, it's time to take a look at theresults. If your scanned pages are not open in Document Imaging, do thefollowing:
  1. On the Start menu, point to All Programs (Programs in Windows 2000), point to Microsoft Office, point to Microsoft Office Tools, and then click Microsoft Office Document Imaging to start Document Imaging.
  2. In Document Imaging, click Open on the File menu.
  3. Locate the file you want to open (by default, the scanned page(s)is saved to the My Documents folder with an auto filename based on thefirst words on the page, such as Page1of.tif) and then click Open.
  4. Repeat steps 2-3 until all of the files you need are open.
You now have an online version of your stack of paper. Here are a few tips to get you started organizing pages.
  • Rearrange pages within a document In the thumbnail pane (thumbnail pane: Presents the current scanned document as one or more small images.), select one or more pages to move. Click any selected thumbnail and drag the selection to the new location in the thumbnail pane.
  • Copy a page to a new document In the thumbnail pane, select the page you want to copy. On the Page menu, click Copy Page. Switch to the Document Imaging document into which you want to insert the copied page. In the thumbnail pane, select the page that precedes the location where you want to paste the copied page. On the Page menu, click Paste Page.
  • Delete a page In the page pane or the thumbnail pane, click the page you want to delete. On the Page menu, click Delete Page.
For more information about scanning or organizing pages, see Microsoft Office Document Imaging Help.
The papers that were once cluttering your desk have now beentransformed into electronic documents. Within these documents, you canarrange pages, move pages to different documents, delete pages, printpages, add annotations, copy text to other Office programs, or send apage to someone in email. And still have room on your desk for yourcoffee.

Jan 27, 2009 | Konica Minolta bizhub 350 All-In-One Laser...

1 Answer

Faxing a word document


hi, i would like to know if you have an HP officejet 6300 fax icon???if you have try to print the document using the fax icon DO NOT used the normal HP officejet series icon.if you did used the fax icon it will display the FAX dialog box,input the necessary information needed.just follow the window..
i believe you can now send the fax..

send me feedback for further troubleshooting....

Aug 04, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Scan and then email


You have an option of scanning multiple pages at a time and can send them as an attachment with the help of an e-mail. Pleae perform the steps provided in the following webpage.

http://office.microsoft.com/en-us/assistance/HP030812501033.aspx

Dec 06, 2007 | HP OfficeJet 7410 All-In-One InkJet...

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