Question about Hoover U5018-900 Bagged Upright Vacuum

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Using attachments...can't find my manual ; when using attachments the

Bottom roller doesn't it suppossed to keep going while i am using the attachments?

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Hi in answer to your question regarding the belt driven roller/brush on bottom of vac ? the nswer is yes it still rotates when you are using the tools on connection to flex hose ie stair carpet or areas the vac will not enter one word of advice ! if you use the vac/tools to vac the car interior as i and others do ? then ensure that whilst vac is stood and the flex hose and tool are in use? suggest you stand the vac on a flat surface(not the tarmacdrive or any porouse surface) preferably a rubber mat? or board so the rollerbrush is not subject to damage or apt to pick up stone chips etc which will eventually damage the motor impellor hope this helps answer your question and understand the safety point i mentioned best wishes

Posted on Oct 19, 2008


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That is probably the belt. Open up the bottom screws and take a look. The cat or dog hair usually gets stuck in the ends of the rollers and stops the belt from effectively pushing the roller. You may find that the belt is still on the drive and the roller. If you do just clean out the roller.

Jan 22, 2013 | Black & Decker AV1200 DustBuster Handheld...

1 Answer

Brush roller won.t turn. It turns for a sec. then shuts off. I have cleaned all clogs. This is a shark navigator. Can I remove bottom of vac to access the roller? The manual doesn,t mention this as a...

Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance of your vacuum is crucial and will help it work at peak performance.

First things first let's focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they lose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuum's belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for readers, use code: FIXYA10

I hope this was helpful.

Ava B.
Think Crucial Customer Care

Apr 06, 2011 | Euro-Pro NV22 Shark Navigator Bagless...

1 Answer

I ran the vacuum over throw rugs and the brush roller just stopped. I can't get the roller to work now... it won't even spin and the "brush" feature is in the ON position.

You've got a broken belt. Most Hoover Vacuums have a spare belt attached to the vacuum itself. Replacement is fairly easy and usually won't require tools. To replace your belt:
  1. Unplug the vacuum
  2. Locate clips on bottom of vacuum-Hoover uses clips that can be opened by hand.
  3. Lift up the plate that encloses the rollers
  4. Remove broken belt
  5. Remove roller from it's compartment
  6. Install replacement belt (hooking it around the motor and roller, using the roller for leverage to stretch out the belt until you have the roller in it's compartment.
  7. Replace cover
  8. Put clips back in place.

Mar 21, 2011 | Hoover U5780-900 Windtunnel Cyclonic...

1 Answer

Beater bar belt install

  • 1

    Unplug the vacuum cleaner and turn it upside down, flat on the floor, with the roller brush facing up.

  • 2

    Remove the the bottom cover plate from the vacuum by prying it off gently with a screwdriver blade. Set aside the cover plate.

  • 3

    If the old belt is broke, remove it by pulling the belt from underneath the roller bush. If the belt is not broken but simply worn out, and is still attached, cut it off with scissors.

  • 4

    Remove the roller brush by lifting both ends from the grooved slots in the housing of the vacuum cleaner.

  • 5

    Cut away hair, thread, string and other debris wound around the roller, using the scissors. Tangles on the roller brush are a common reason for belt wear and breakdowns due to the added weight and stress on the roller brush.

  • 6

    Slip the replacement belt over the roller brush and seat the belt in the groove in the center of the roller.

  • 7

    Slide the roller brush back into the grooved mounts on either side of the housing and snap into place.

  • 8

    Pull back on the new belt and slip the loop over the pulley attached to the vacuum motor.

  • 9

    Replace the bottom cover by snapping it back on the housing until it clicks into place.

  • Feb 16, 2011 | Hoover UH70015 Bagless Upright Cyclonic...

    2 Answers

    Bissell proheat turbo 2x upright cleaner -how do I reassmeble?

    Yeah, it’s annoying that the manual doesn’t give more detailed instructions and drawings to help with this, because you do have to take the roller assembly apart sometimes to clean built-up carpet lint off the unit properly. If you don’t do this, I’d expect you’d have more problems.

    I have a different model number Bissell Proheat than yours. Yours may have different parts or go together differently than mine, but I'll tell you how I do it on mine and you can try my way out and see if it helps you.

    (In all cases where I use left vs. right or front vs. back, as when these terms are used with a car, I am facing the front of the Bissell. I am NOT behind the Bissell, where I would stand when cleaning carpet with it.)

    Here's how I put it together. This takes much longer to describe than to do, once you figure out where everything goes and you get the hang of doing it!

    Attach the left arm with the two silver rods (ONLY attach the left arm here-- leave the corresponding right arm, which looks like the left arm except it has no silver rods, off the bottom unit of the Bissell, for now) to the left side of the Bissell, with a silver screw with a built-in washer. The screw hole is on the back end of the arm and the arm dips down towards the front of the Bissell and holds the two brushes in position so that they can turn without striking the top of the underside of the Bissell or dragging on the floor.

    Put a small silver washer on each long, silver metal post, where the roller brushes will go, and slide it all the way to the left.

    Put the larger rubber belt around both metal posts, about halfway to two-thirds of the way down the metal posts.

    Slide the brushes halfway down the metal posts and attach the larger rubber belt to the cog wheel on the left side of each roller brush. Then slide both roller brushes with the large rubber belt attached all the way to the left so that the cog wheels are against the inside of the left arm. As you move the roller brushes almost all the way to the left, you may be blocked from reaching the end until you carefully work the rubber belt around a plastic flange on the inside of the left arm, but do this and be sure the roller brushes are up against the inside of the left arm. Make sure the rubber belt is still on each of the cog wheels when the roller brushes are pushed all the way left. If you turn one roller brush, the other should turn, too, because of the belt attached to both cog wheels.

    Put the small belt around the small cog wheel on the bottom unit of the Bissell behind the right end of the back roller brush, and also around the cog wheel on the right end of the back roller brush. (The right cog wheel on the front roller brush is the only one of five cog wheels without a belt, when everything is assembled correctly.)

    Put a small silver washer on the right end of the silver rod passing through the back roller brush.

    NOW attach the right arm, using a silver screw with a washer, to the middle screw hole on the right side of the bottom unit of the Bissell. The right arm should mirror the left arm, so that the two arms hold both roller brushes in position on the right side and straight across the bottom unit of the Bissell. It is normal for the roller brushes and arms to be able to flex up and down a bit, when everything is put together correctly. The built-in washers on the silver screws which attach the arms keep the arms and roller brushes in the generally correct position but allow them to flex.

    Now using your fingers you should be able to slowly spin the roller brushes without the brushes contacting the top of the bottom unit of the Bissell and without dragging too low against the floor. Check one more time and be sure the belts are positioned correctly around four of the five cog wheels.

    If everything seems right, attach the two side covers. These are not interchangeable; the left cover only fits on the left. The short black screw goes in the back screw hole, and the long black screw goes in front.

    Then attach the front cover. It's important to be careful that the hooks on the front cover are inside the side cover holes designed to hold the hooks before trying to tighten the last screw through the tab on top of the front cover. If you aren't careful about this, it's easy for the front cover to be out of position or to break its tab.

    Try powering up the Bissell and see if the rollers spin correctly. Remember that the handle must not be locked upright and the trigger must be depressed with the Bissell turned on before the roller brushes will spin. (Sometimes people complain that nothing happens with the unit turned on and the trigger depressed when the only problem is that the handle is in the locked upright position.)

    Good luck!

    May 31, 2009 | Bissell 1699 ProHeat Clear View Upright...

    1 Answer

    Suction only through attachment, but not without attachments

    have you removed the bottom if you were going to change the belt....look for where the intake hose is under or near the roller brush...most likely that is where your clog is.

    Mar 27, 2009 | Kenmore 34923 / 34925 Progressive Bagged...

    1 Answer

    I have the same problem with intermitant power, however, it does not make sense that the problem is in the upper powerhead (which is what a repair guy told me) because-- when I use the other attachements...

    You can test the auxiliary plug to the roller/beater attachment with a volt meter if you know how and take precautions. Check for 115-120 volts at the beater/roller attachment plug. If voltage is there and the beater/roller doesn't run, the problem is with the attachment. If not, then the problem is in the power switch or somewhere else that feeds power to the lower attachment.

    Feb 23, 2009 | Kenmore 23612 Progressive PowerMate Bagged...

    2 Answers

    Kenmore progressive/direct drive-- roller stopped turning

    We have the same vacuum & had the same problem. As the vacuum ages & the hose is periodically removed from the nozzle to use with the attachments, the white switch, adjacent to the nozzle connection, wears. If the hose is not fully reinserted or if the attachment notches are inadvertently aligned with the white stitch, the agitator may not work reliably. Assuring the hose is fully inserted, with the locking notches away from the switch has eliminated this problem with our vacuum cleaner.

    Jan 24, 2009 | Kenmore 31913 Progressive Direct Drive...

    1 Answer

    Vacuum shuts off

    It sounds like the hose from the bottom part is plugged. The motor has a high temperature protection that will shut the motor off if it overheats but will come back on once it cools. The motor will overheat if any restriction of airflow occurs. If the overload sensor reacts too many times, it will eventuall start to shut off before it should, so you should address the problem asap. Check the area behind the roller and the hose leading up to the connection to the attachment hose for blockage. Also, make sure you are not setting the machine height adjust too low. This will make the bottom plate sit down too close and cause a restriction in air flow to the motor.

    Nov 17, 2007 | Hoover U5753-900 WindTunnel Bagless...

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