Question about Brother IntelliFAX 4100 Laser Fax

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Brother IntelliFax 4100 will not send long distance

Machine will fax local numbers no problem. I am dialing the long distance numbers with their correct area codes and +1, and I am getting back the 'poor line condition' error. This is a recent problem; it's only been doing this since yesterday.
Help?

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  • 52 Answers

It must be a problem with yourphone line. Contact your phone company, this can be solved at their level.

Posted on Jun 05, 2009

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How do i program speed dial phone numbers into my brother intellifax 4100


Per Intellifax 4100 manual:

Storing Speed Dial Numbers
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Press Menu, 2, 3, 2.
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then press Set.
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I hope this answers your question. Thanks for using Fixya and best of luck!
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Is the fax sensing the paper you put in to send out? Check the little black levers that poke into the document area. They should move freely when you touch them gently with a finger, and return quickly when you take your finger off. If it can't sense the paper it won't try to send a fax. If, when the paper is inserted, the display changes from whatever it said to anything else, the paper is being sensed.
Let's try dialing manually. Just left of the 1 key is a button labeled "Hook." Pressing that will take the telephone line "off-hook," like picking up the receiver of a phone. You should hear a dial tone -- if not, try adjusting the speaker volume with the buttons just right of the numbers. Once you get a dial tone, dial a number, whether it's another fax, or your own cell phone. As far as the phone company is concerned, your fax is just a phone, calling another phone. If you can make a call, and the phone at the other end rings, we're closing in on the problem. If you can dial another fax machine manually, you can still turn this into a fax call, assuming there's paper ready to fax. After the distant fax answers, touch the Start button, and your fax should take over. If you can't dial manually, try unplugging your fax from the phone line, and replacing it with a regular phone. Can you make calls with it? If not, the fax is no longer a suspect - you have a phone line problem.
Are you at a business where you need to dial 9 to get an outside line? It's easy to forget that detail when you're using a fax, but it has to dial out just like any other phone on the system.
If you can't get a dial tone at all with the fax, but it works with the phone alone, the main board in the fax is probably bad. If you can dial manually, using the Hook switch, but the same number doesn't work when you dial xxx-xxxx-Start, that sounds like a main board problem, too.

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after you dial the number you hit the pause button (usually 1-2 times) then dial additional numbers.


basically everytime you need the machine to wait for something to happen you need to hit pause

example: i have to dial five digit access code for my fax for LD calls it would be dialed on fax like this


1-234-567-8901 pause pause 12345 start

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When I try to fax there is a beeping sound. the report says the line is busy/noresponse


i would first reset up the machine in send and receive mode, is there dial tone. let me know what happens

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Do you have to dial a code for long distance access?

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First plug in a normal tone tellefone into the wall jack that your fax is using.Make sure you get the fax signal from the faxnumbers you struggling with.If you can hear any line noises on the line it may be the problem why you cant get a fax trough.Make sure your fax is set on the correct county code-tone or pulse.

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I have a brother intellifax 770 and I bought it used so their for I do not have the owners manual and I am having trouble setting it up and getting it to work. I can fax out but I just can't recieve faxes I can fax my daughter but when she faxes me she gets an error of 388 but she is able to fax and recieve faxes so we know her end is not the problem.

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Can you pre program a 9 so staff can just dial the phone number

May 06, 2008 | Brother IntelliFAX 4100 Laser Fax

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Press speaker can you hear dial tone?

 

Try ringing you mobile from fax does it ring?

 

After dialing correct number with (outside line prefix if required) press start

 

 

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