Question about Kenmore 20.6 cu. ft. Top Freezer Refrigerator

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Bottom of refrigerator is not cooling

Refrigerator not cooling in botton section //freezer is working ok on top freezer model freezer is too frozen, refrigerator is warm-slightly cool at best. I'm going to have to throw away a bunch of food. Help!

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  • 103 Answers

Hi: Is your freezer so full it's blocking the vents? If so unblock the vents. If not put your food in a cooler, frozen and fresh. Unplug your refrigerator. Take a hair dryer to the back of the freezer to melt frost accumulated behind the panel. I know it's supposed to be frost free. You have a problem with the defrost heater or the timer. The frost is blocking the vents. Most likely it is the later, but if you see no frost it could be the circulating fan. The location of these will be in your parts list. Kenmore still gives these with their products. If you don't have it go to sears.com and use parts direct. They will have a diagram. I hope this helps, Jeff By the way, If you are not handy just do the hair dryer thing and it will work for a weed or two until the frost plugs it up again.

Posted on Jun 03, 2009

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Check for snow on the back wall of the freezer compartment, Air to cool the refrigerator is supplied from the freezer section. If the coil is frozen over the air circulation becomes retarded and the refrigerator suffers. Snow on the back wall indicates a defrost problem.

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