Question about Logitech Harmony 688 LCD Remote Control

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Harmony 688 doesn't establish USB connection

Harmony 688 remote won't establish USB connection. All other devices work, and I checked the usb cable with a camera. I have the Logitech latest version of the software on a Vista Dell laptop

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Shake the remote, is it rattling? If so the usb plug on the remote has come loose from the circuit board. Very common problem with Harmony Remotes, especially if it has been dropped.

Posted on Jun 06, 2010

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Save the error report and contact customer service.

Posted on Jun 02, 2009

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1 Answer

My Harmony 1000 will not communicate with the home site.


1) Will be a good idea to contact customer service, for guide you. Because the USB cables can be faulty. You must know something about the electronic for test this special wires.

God bless you

Jun 13, 2012 | Logitech Harmony 1000 LCD Touchscreen...

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Harmony 688 Manual Download


Download Logitech Harmony 688 Remote Control Manual

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Have you misplaced your Logitech Harmony 688 Remote Control Owners Manual?

Would you like a digital, searchable, pdf version of the Logitech Harmony 688 Remote Control Users Guide?

Follow this link (& click FREE) to download a pdf version of the operations manual.

I hope that helps.
__________________________________________
Logitech Harmony Firmware Update
Harmony Mac Software Download
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix

on Apr 30, 2010 | Televison & Video

Tip

Harmony 688 Manual Download


Download Logitech Harmony 688 Remote Control Manual

0a042ce.jpg

Have you misplaced your Logitech Harmony 688 Remote Control Owners Manual?

Would you like a digital, searchable, pdf version of the Logitech Harmony 688 Remote Control Users Guide?

Follow this link (& click FREE) to download a pdf version of the operations manual.

I hope that helps.
__________________________________________
Logitech Harmony Firmware Update
Harmony Mac Software Download
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix

on Apr 30, 2010 | Logitech Harmony 688 LCD Remote Control

2 Answers

How do we charge the harmony 700 remote


Your Harmony 700 should have come with a USB cable and AV adaptor to charge the remote.

May 10, 2010 | Logitech Harmony 700 LCD Remote Control

1 Answer

How do you delete devices from harmony 880?


You can download the harmony program from there website. connect your remote with a USB cable to your computer and run the program. It's fairly easy to reprogram it.

Feb 13, 2010 | Logitech Harmony 880 LCD Remote Control

1 Answer

Remote can't connect to Software on Vista


Try a different cable, any standard mini usb cable will work. When it asks to press a button on the remote unplug the remote and plug it back in and it should pick it up right away.

I have had similar quirks with harmony remotes be never had one I couldn't connect too.

Failing that harmony has an excellent tech support service, it could be a remote problem.

Cheers

Oct 28, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

Harmony 880 remote wont conect with computer


A communication problem can be caused by a variety of issues, both hardware and software related, so this can be difficult to debug. First, make sure that you have the latest software installed and that the installation is successful. Next, make sure that the USB cable and the USB port on your computer are good. Try to upload some pictures from a digital camera, etc. They generally use the same kind of cable. If the software is ok and the USB cable/port is ok, it's time to turn off any virus software, firewalls, etc. Now you should try to connect. If the software still does not detect the remote, you can try putting the remote into 'safe mode' and then try establishing a connection to upgrade the remote's firmware. Here's how you do that:

Launch the Logitech Remote software on your computer and click on "Downloads" (on the top menu bar). Then, take the battery out of your remote and at the same time you connect the USB cable to your remote (it should be already connected on the computer end) press and hold down the Off button at the top of the remote. This will put the remote in "safe mode". Continue to hold down the Off button until you see the message "safe mode requested" on the remote's screen and the screen starts blinking. Release the Off button. Now, go back to your computer and click on "Firmware". If the software is able to communicate with the remote, an update to the remote's firmware should be executed. If this step is successful, you will be prompted to update your remote with your personal configuration (your device and activity profile). I hope this works out for you!

Oct 04, 2009 | Logitech Harmony 880 LCD Remote Control

4 Answers

Where can I get a replacement USb cable for a Harmony 880 remote in Sydney Australia?


Try this support number: 1800 726 063 (Toll free)
Monday to Friday 11am - 11pm AEST Saturday & Sunday 11am - 8pm AEST
Hope that helps!
IrishDruid

Jun 20, 2009 | Logitech Harmony 880 LCD Remote Control

1 Answer

My harmony 1000 remote is not recognized by my mac computer


I had the same problem today on PC with the Harmony 1000. I noticed on the USB cable that mine came with it had a warning red icon (!). 1. install software then 2. plug in USB...

I didn't see this and I installed my software whilst the device was in the charging cradle with the USB cable plugged into my PC.

Before the software was installed I noticed the USB icon next to the Help on the remote screen, this dissappeared when the software finished installing the software and drivers.

I removed the remote from the cradle, pulled the battery out, unplugged the USB from the remote and computer, restarted my PC, powered on the remote, started the software on the PC and then plugged the USB into the remote and then the PC.. it was then recognized.

Mar 14, 2009 | Logitech Harmony 1000 LCD Touchscreen...

1 Answer

Harmony 520 update problems says error sending data


update your Logitech harmony software, then log in and update your firmware.

Also, if this continues, try using another USB cable or connecting at the back of the computer where the usb connection is direct to the motherboard

Jan 11, 2009 | Logitech Harmony 520 LCD Remote Control

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