Question about Canon FaxPhone L75 Plain Paper Laser

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Led Alarm turn on message: change the Cartridge

This FAXPhone  had a jam  and  pulled  the sheet  and then lost a "spring" (it did get out  together with the  sheet jammed).


We replaced (changed)  the  Cartridge (New)  and  in the Display  appears the same  message :  Change the Cartridge  and the  red "Led"  of  Alarm  is  turn on.


Can you send me a Schematic Diagram to find where is the position of the "spring"  or maybe you can tell me  how  "erase"  the  "alarm"  o "error"  in the FAXPhone


Thank you for your assistence


Enrique Gonzalez

Monterrey, Mexico

Phone: (52) 81 88644100, Ext.12

Skipe: enrique.gonzalez.medina


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Re: led Alarm turn on message: change the Cartridge

I'm not sure which spring you mean. From what you are saying, it could be one of the springs that keeps the drum cover closed on the cartridge itself. In this case it's probably that you are using a cheap re-filled cartridge that hasn't been assembled correctly. The cover is designed with a piece that actuates the sensor which tells the machine that a cartridge is present. My suspicions are that this sensor has become misaligned and needs to be replaced. Keep looking and you will find it. Any drawings Canon provide won't show clearly enough to work with.

Posted on Dec 27, 2007

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  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.

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Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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