Question about Brother MFC-5860CN InkJet Printer

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MFC-620cn fax-2440C error 38

When I try to use the print test feature, the machine make a graining like sound and then it dysplays paper jam. No paper jam is present and the code is machine error 38

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The only way to solve a Machine Error 38 is if there is an item/broken paper inside the machine that you can actually reach. Judging by the sound your machine seem to make, I'd rather guess that you got a mechanical error on your hands, which would require the machine to be sent to service to have it solved. Check for bits of paper or other loose items, otherwise - service.

Posted on Jun 02, 2009

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http://www.voipmechanic.com/voip-fax-settings-9600-baud.htm

Lowering the Baud rate on Brother fax machines.
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"unable to clean"


Hi dbostrander.
First check for foreign objects in the paper path. Check if you have any faxes in memory because you will lose them when removing power; see later.
Pull out the paper tray from the front and check for paper jams or torn paper anywhere inside the machine. Also check the 'jam clear screen' at the back of the printer. Remove the cover, remove any obstacle then replace ther cover.From the front of the machine lift the top cover from the right side till it is fully open on the slide. Check for jams. If the jam is under the print head you will have to disconnect the power (losing any faxes in memory *see below) to move the print head out of the way to clear the jam.Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.
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4.Press Mono Start.
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Hope this helps,
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