Question about Canon PIXMA MP620 All-In-One InkJet Printer

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Can't print business cards. Won't feed from rear tray.

I'm trying to print business cards on my canon mp620. I go into preferences and have it load from rear tray but it always goes back to feeding paper from the cassette. If I load the cassette with business card paper, it has trouble feeding it.
Thanks for any help.

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I just spend over an hour on the phone with Canon for the same problem... the resolution is simple. From the Control Panel, select Printers & Faxes. Right-click the mp620 printer, and select Properties. Select Printing Preferences from the bottom of the General tab, then click the Page Setup tab. Choose Print Options at the bottom. Place a check mark in the box next to "Disable the paper source setting of the application software." Click OK 3 times and the problem should be solved.

Posted on Nov 27, 2009

  • jleow21 Sep 19, 2010

    Thank you cubed !! - your solution Worked,
    it was driving me bonkers.
    Was going to return it on Monday and settle for a HP.

  • gt1997 Jul 17, 2011

    This solution worked for the iP4700 printer also. I was trying to print labels from the rear tray but the printer kept going to the cassette. The menus are slightly different but eventually you get to the same check box. Thanks.

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