Question about Symantec Multi-Tier Protection v.11.0.2 Small Business Edition - 25 User Enterprise License

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Cant renew my security software

I work in a small office with seven machines. My boss recently purchased a twelve month renewal of our Symantec multi tier protection. Apparently all you have to do is enter your serial number on the Symantec website and then download the new software (cd1-cd2) to your desktop. I done all this but when the downloads appear on the desktop I don't know where to go from there. In each folder are loads more folders of stuff I dont understand. There is one start-up folder which brings up a Symantec menu but when I try to install it comes up with this cryptic message about my computer not having the required programs or something. Please help !!!

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Look for a program called "Setup.exe" and double click it to stat it. That should lead to installing your symantec software.

Posted on Jun 02, 2009

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