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Reset image drum error code 342 on OKI 9600

I have a OKI c9600

I the middle of a print run of about 20 pages the printer run out of A3 paper.
After reloading A3 the printer didnĀ“t start agian.

It showed the following erro code 342

The graphic display of the printer show me that I should reinstall the cyan picture drum - that its not in place properly.
When this is done - the printer restart showing the picture with "lewel bars" - than there is a "?" on cyan picture drum.

Clicking on "Help" sow the Error code 342.

What to do?

With regards,

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Posted on Jan 02, 2017


SOURCE: OKI 9800 with "342" error code

problem might be with toner recycle coil which runs around the back of the belt unit. as the cyan unit is the furthest down the line if any blockages occur it can back up and lift the drum unit up. check the square opening of the recycle unit on the cyan end. Make sure you change waste toner unit when prompted or you might break a gear (big job) Karl Oki engineer

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SOURCE: fatal error 917 on an Oki C9600 printer

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