Question about HP Photosmart M425 Digital Camera

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My lense my younger sister dropped my camra and it comes on when u turn it on but it says lens error m425-22 then tells me i have an unsupported card it makes this weird whinings sound then shuts off. if you could help me with this i would appriteat its it has pics from my nephews birth on it.

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  • WhooperC Nov 12, 2007

    Camera was dropped while on with lens cylinder in the 'out' position. Now the camera will turn on as merely report the text 'lens eror' in the viewfinder. Any chance a mechanical adjustment inside the camera would be worth the effort/expense? Not my camera, but I dropped it....

  • roccochap Nov 13, 2007

    Lens problem also. Different error code. Lens error M425-12. The camera fell and the lens will not retract. I have tried helping it but it will not move.






  • hot23foot Nov 29, 2007

    my lens won't go back in and it shows lens error

  • Anonymous Dec 01, 2007

    I drop my camera and my is out and it says lens error:m425-12 (7f80)

    and i do not know how to fix it!!!

    please help me!!!

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  • 37 Answers

Watch the lens when you turn it on. Does it come out ok, or does it look like it's struggling? Try to 'help' it out as it tries to come out.

Posted on Nov 09, 2007

  • Sam Kivi Nov 09, 2007

    PS if you just want to get the photos off, try removing the memory card and taking it to another camera that uses the same card, or take it to a photo processing place and ask them to copy off the photos. (They will probably charge you a small fee for this)

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