Question about Canon C3380i Color Copier

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I am getting an error E00805-0001 when I turn the copier on.

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There is a problem with the front fixing fan. it is located in the right door. you will need a tech to correct this problem

Posted on Jun 02, 2009

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Error Code


A error code F1-09 deals with the finisher of the copier. Have the bins gotten stuck or got something in it's way when moving up & down. I would turn the copier off and unplug the finisher from the copier, 1 screw holds connector in. Then I would turn it back ON and see if the code is gone, if so reconnect the finisher and you should be good to go...

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Hello sir; The error code you display F-120 it means "data base" problem it can not be reset you have to replace either memory chip or hard drive.

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Error E000001 -0010


The error code is for the fixing assy not getting to the correct temperature in a specified time. The 0010 part of the code is indicating the copier was turned off and back on without resetting the error. To reset the code, Press the additional function button, then the numbers 2 and 8 at the same time and then the additional function key again. The display will now be indicating the service options available. Touch COPIER, then FUNCTION at the top of the display, the CLEAR in the middle, then ERR, then OK. Power down copier at the right side rear, then turn back on. If the error comes back then you will have to check the fuser assy to see if the front drive gear has failed or one of the thermistors has gone bad. Good luck

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Still getting e000001-010 errors


Dis you reset the error? Go into service mode go to Copier> Function> Clear> Err. Turn of copier and the error has been reset. The sub code of -0010 indicates the copier has been turned off and back without resetting the error.

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