Question about Dell Dimension 3100 PC Desktop

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Cd burner does not recongize blank cds

My gwa4164b won't recongize that a blank dvd or cd has been installed. what do I do?

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  • ultimitloozr May 11, 2010

    Does it recognize previously burned or factory discs? Does it still appear in Windows Explorer and the Device Manager?

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You need to make a list and check everything from the power cord to the attachment for the motherboard. Then check the 'device manager' and see if it is reading the port, sometimes they can disable itself and you would not know it. If that is the case then have the driver reinstalled.

Posted on Jun 02, 2009

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