Question about Canon Elura 100 Mini DV Digital Camcorder

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Canon Elura 100 Power Dead

I have a new Canon Elura 100 which I took with me on a trip. It worked splendidly. After coming back, I put it in its case and stored it.
I forgot to remove the cassette and the battery pack from the camcorder while keeping it.

I took out the camcorder after two months - but it refused to power up.
I've tried changing battery packs - with the same result. When I connected the power adapter to it, the charge light does not come on and there is no way I can eject the tape.

I contacted the canon tech support by email and they asked me to remove the BIOS battery (CR1616) for 20 minutes in order to reset the camcorder to factory defaults and then try powering it on again.
I did that - but with the same result - the power would not come on.

What could be wrong? Any suggestions?

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Re: Canon Elura 100 Power Dead

Just an update.
I sent it back to the factory - and they fixed the power unit.
However, they told me that now my Memory card and memory card operations will not work.
They did not charge me for it - they took it under warranty.
Everything else seems to be working.

Posted on May 24, 2008

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